After running a Full Managed Backup.
I get following error on Norton Ghost 14.0. 4.30.30167:
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\) MASTER2007. Error E7D1001F: Unable to write to file. Error EBAB03F1: The process cannot access the file because another process has locked a portion of the file.
Details: 0xE7D1001F
Source: Norton Ghost
This error is consistent when writing to the external USB Rosewill R2-JBOD USB 2.0 DUAL-BAY 1.5GB box.
I get this error only when I send the file to a 1.5TB Seagate ST315003 41AS USB devise.
Another USB devise 250GB Seagate ST325082 4A USB devise does not have this problem.
I read everything you had online about this problem, but nothing helped or explained the problem. Actually I believe wrote that Symantec could not reproduce the problem.
So therefore I will attempt to explain the difference between the two drive, and let Symantec pinpoint and correct the problem.
The error occurs right towards the very end of the backup (just a few seconds before it is finished)
ST325082 4A USB devise is in a AMS VENUS DS-2316B2BK Internal Interface: IDE
ST315003 41AS USB devise is in a Rosewill R2-JBOD USB 2.0 DUAL-BAY Internal Interface: SATA I/II Support Mode: JBOD/BIG (setting is in JBOD (only one HD in box))
Computer:
Windows XP Pro Version 2002 Build 2600 Service Pack 3
CPU Intel Quad Core Q6600
RAM 2GB
Administrator Group
Drives and backup destinations:
(C:\) to [Removable Backup]\master_2007\Ghost Backup\C_Drive003.v2i
Start a new recovery point set (base):
The first time the backup is run in a new quarter
Scheduled backup time:
No schedule
Event triggers:
[ ] Any user logs on to the computer
[ ] Any user logs off from the computer (Not at Shutdown or Restart)
[ ] Application is installed
[ ] Application is launched
[ ] Data added to the drive exceeds:
Options:
Backup name: Drive Backup of (C:\)
Compression level: High
[ ] Verify recovery points after creation
Recovery point set limit: 3
[ ] Search engine support
[X] Prepend computer name to backup data file names
[ ] Save backup files to a unique subfolder
Description: None
Advanced options:
[ ] Use password
Encryption level: None
Max file size: None
[X] Ignore bad sectors during copy
[ ] Disable SmartSector copying
[ ] Perform full VSS backup
Command files:
Before data capture: None
After data capture: None
After recovery point creation: None
Offsite Copy:
Disabled
Restore Anyware is not enabled for this recovery point.
Please note the difference on the 2 external devices one has JBOD / BIG and the other one does not have that.
Could that be the problem? And what is the solution / work-around?