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Brightmail 10.0.1 dont send quarantine notifications

Created: 29 Jan 2013 | 1 comment

Hi all,

I finally finished the quarantine users configuration. Now it's all ok, but I need help to enable quarantine notifications. I verified all configurations but the SBMG dont send emails to users.

Actually, the SBMG is a virtual machine and our email server is in another fisical server.

Both are in one DMZ - Email server and SBMG (internal address network: 10.1.1.x)

What do I need configure to SBMG send quarantine notification to users? Need some configuration in SMTP Authentication?

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toby's picture

Can you check whether you have specified a SMTP server for the Control Center in

Administration -> Settings -> Control Center -> SMTP?

In case you want to relay messages to the ther server, just put the server in and make sure the other server is reachable in case through the firewall and that the other server accepts the Control Center relay messages to it.

Hope this helps

cheers, toby


Best regards!