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  • 1.  Brightmail Blacklist

    Posted Jan 06, 2009 11:06 AM

    Hello,

     

    I have just read this:
    https://forums.symantec.com/syment/board/message?board.id=AVGateway&thread.id=1359

     

    And I have had the same problem, only I have been listed twice in just over a month.  I would like to know why I am being blacklisted since I am NOT an open relay.  If there is another issue at hand, I would gladly like to know so I can fix it.  Please provide me some sort of reasoning for why this IP was on your blacklist twice:

     

    209.33.175.13

     

    Thank you.



  • 2.  RE: Brightmail Blacklist

    Posted Jan 07, 2009 06:22 AM

    Is your company sending any kind of bulk emails?

     

    You might want to check out this article:

     

    http://service1.symantec.com/SUPPORT/ent-brightmailkb.nsf/255eab4f8ba9227d88256f400082484d/ff7286b3dff89b4388256f6400723577?OpenDocument

     

    Kevin



  • 3.  RE: Brightmail Blacklist

    Posted Jan 07, 2009 10:23 AM

    Yes, we do send bulk mail out of our mail server.  However, I do follow all those criteria.  I will send a test message to the investigation@review.symantec.com email address.  Hopefully that will go over well.

     

    Thanks for the reply!