Messaging Gateway

Hi,

Currently we are using brightmail gateway 10.0.0-7, before upgrade from 9 to 10, while we serach for message audit logs we get for past one month logs, but

after upgrade we are getting only past one day log..it is very difficult for us to investigate any mail issues without this logs

please help

Awaiting response.

can you verify the message audit log retension settings?

it is mentioned as 2 days.

can share with us the upgrade path? Thanks. 

from version 9. to new version 10.0

the cc and scanner on the same box? maybe the setting was overwriten during the upgrade, let me test and let u know. 

Ok..Please check and update

I tested,the settings still there? did you do the upgrade on the same box ? or you did the backup and restore? tks.

we did the upgrade in the same box only.

can you try use mallog see whether can find anything or not?