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  • 1.  brightmail register

    Posted Feb 14, 2013 05:00 AM

    hello
    I can not register my license Brightmail, when I try to do there is an error message is displayed saying that the machine is unable to connect to the site of symantec. what to do?
    thank you



  • 2.  RE: brightmail register

    Posted Feb 14, 2013 05:06 AM

    Does internet are available in server ?

    Check this thread

    Brightmail Gateway - register license without internet connection

    https://www-secure.symantec.com/connect/forums/brightmail-gateway-register-license-without-internet-connection



  • 3.  RE: brightmail register

    Posted Feb 15, 2013 03:51 AM

    i have brightmail verison 10.0.1 and the computer have intenet connexion, when i make some ping for the symanetc web site i don't have the answer, but for the another site like: yahoo, gmail, microsoft i have a answer.

    help!!!!



  • 4.  RE: brightmail register

    Posted Feb 15, 2013 03:53 AM

    HI,

    Are you using proxy ?

    Check the firewall port are opend or not ?



  • 5.  RE: brightmail register

    Posted Feb 15, 2013 12:43 PM

    yes i'm using proxy, which port i hava to open pleaz?



  • 6.  RE: brightmail register

    Posted Feb 16, 2013 10:56 PM

    Hi,

     

    Check this artical

    Error: "Failed to connect to register.brightmail.com IP number 1: Network is unreachable" when you try to register a new license on Symantec Brightmail Gateway (SBG) software

     

    Article:TECH122751 | Created: 2010-01-26 | Updated: 2010-08-26 | Article URL http://www.symantec.com/docs/TECH122751