Messaging Gateway

I am using Symantec Brightmail 9.0.1.

I have a Content Filtering policy to "hold in spam quarantine" for all emails with ZIP attachments.

I added several email addresses and domains to Local Good Senders, with the rule to

"bypass all content filtering policies"

"deliver message normally"

Emails from my Local Good Senders with ZIP attachments are still being blocked.

What do I have to do, or modify my rules, in order to ALLOW emails with ZIP attachments from anyone in my Local Good Senders, while still "holding in spam quarantine" for all other senders?

Thank you

Good question.  I'm a little confused though.  Local good senders bypass Spam, not content filtering.  Did you create a new content filter for the allowed messages and then use an action of "Deliver the Message Normally" then you have to move that rule to the top of your content filters.

I don't have a UI to look at did I miss a checkbox in the local good sender list?

Thanks,

John

Why is Brightmail so different? Every other network mail management appliance/software's "whitelist" or "known good senders" list bypasses Spam, content filtering, and even with some vendors, spam. For Brightmail to only use "known good senders" lists for spam only, makes it half as useful as it's competitors.

As for the rule:

I created a new content filtering policy, and applied it to my default Policy Group, as well as enabled it. It is my first listed policy in content filtering.

There is no content filtering policy rule for my "good senders", I assumed the "known good senders" list would take care of this and not require a redundant filtering policy rule.

The simple answer is that Symantec does not open you up to potential vulnerabilities by bypassing EVERYTHING. 

with that said, if there is a specific domain whom you trust you can always add them to your Internal Mail Hosts in the server configuration.  See the help file for what gets bypassed by using that setting.

I'm not trying to bypass virus scanning. I'm trying to bypass content filtering that every other vendor provides access for.

I will look into the Internal Mail Hosts. During troubleshooting an unrelated ticket, a Symantec tech removed everything from there, but I am unsure the effect this had.