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Brightmail<>Domino Invalid Recipient Handling Failed to handle Group Mail Addresses

  • 1.  Brightmail<>Domino Invalid Recipient Handling Failed to handle Group Mail Addresses

    Posted Apr 15, 2010 11:00 PM
    Does anyone knows how to set up the LDAP query so that the Domino Groups Address
    can be considered as valid addresses
    ? As the Brightmail Gateway default settings
    considered the Domino Groups addresses as invalid recipients. Hence the emails sent to
    those addresses has been dropped directly
    .

    I will be grateful if there is any Symantec Technical Staff come out to give me an answer,
    as your official support staff is unable to solve this problem but only told us that the
    LDAP Query setting works with Lotus Domino is incomplete and non-function-able.

    SBG version 8.0.3-11
    Domino version 7.0.2


  • 2.  RE: Brightmail<>Domino Invalid Recipient Handling Failed to handle Group Mail Addresses

    Posted Apr 16, 2010 12:05 AM
    Why over my head here....

    If you use a 3rd party LDAP query tool, what do the addresses look like?  What is the name of the ldap property that
    contains a group@domain.com for the group? In Active directory its mail: and proxyaddresses:, I assume it is different in Domino.  Once you find that property, you likely will need to modify your group queries to reference that property.


    I found this old Blackberry to Domino issue that might be relavent:
    http://www.blackberryforums.com/bes-admin-corner/35872-bes-4-1-not-resolving-domino-email-addresses-correctly-help.html

    The fix is this (borrowed from the Domino Admin Help):
    1. From the Domino Administrator, click the Configuration tab and expand the Messaging section.
    2. Click Configurations.
    3. Select the Configuration Settings document for the mail server or servers you want to administer, and click Edit Configuration.
    4. Click the MIME - Conversion Options - Outbound tab
    5. In the "Lookup Internet Address for all Notes addresses when Internet address is not defined in document" Field, choose ENABLE
    6. Save and close.
    Just make sure all your person documents have internet addresses specified.