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Brokered Request at while running Scripted OS install

Updated: 21 May 2010 | 5 comments
TDLNZ's picture
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Hi all,
Can anyone help me with this error
When I executed the scripted OS install on a client PC, it booted into WinPE, the agent connnected to the DS server, the client PC will sit there doing nothing Unless I choose to continue the job from the console. There is error on the job. Please see the attached screen. I have restarted the PEX services, reboot the DS server. it happen to every PC that I run the script. Please help. I want to install OS with anyone intervention

untitled.JPG

Thanks

Tony

Comments

ianatkin's picture
09
Nov
2009
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KB Article

Hi Tony,

Is this issue across the board on all hardware, or has this issue just emerged recently for a particular model? There is an Altiris KB Article 26043 which looks like front runner for your issue.

Could it be that this computer has multiple drives (or a multi-USB card reader) which is preventing the F:\ Drive mapping? If so, follow the KB to move your F:\ mapping to something further down the alphabet. For example, I use M:\  for the deployment share.

Kind Regards,
Ian./

Ian Atkin, Senior Developer for the ICT Support Team, Oxford University, UK

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads&

lah's picture
09
Nov
2009
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Delete and recreate the job

 I had the exact same problem with one of my scripted OS install jobs. I have no idea what is causing this error, but deleting and recreating the job solved the problem for me.

spazzzen's picture
09
Nov
2009
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Responce from other post

I posted a responce from my other post that you found but I will post it here for others having the issue. 

When I was having this problem I believe I ended up just remaking the Unattended.txt file from scratch and cleaning it up.  Try adding bits and pieces of your Unattended.txt a little at a time.  I think that is what I ended up doing and in the end everything worked or maybe I forgot to do the part that was causing the problem.  I did use the SOI to create Unattended.txt and when I was trying to fix the brokered request problem I re-did the unattended.txt file using as little as necisary in the file.  When that worked I started adding peices little by little until everything ended up working anyways.  So I am not sure exactly what I did to fix it, or I just missed something that I didn't need anyways.

ianatkin's picture
10
Nov
2009
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@ Spazzzen Agreed -recreating

@ Spazzzen

Agreed -recreating the internal scripted OS install job might work if its gotten corrupted somehow. This error seems to be a general "can't find referenced resource" error. So, it need not be limited to drive mappings. If I'm gonna paraphrase KB articles, I guess I should so so accurately!!

Kind Regards,
Ian./

Ian Atkin, Senior Developer for the ICT Support Team, Oxford University, UK

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads&

spazzzen's picture
10
Nov
2009
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Not the job

I didn't mean recreate the whole job, just modify the unattended.txt file that the job is using.  IE the section "Answer File Setup".  I first put everything I needed in there, to remove outlook express, remove games, driver locations, display settings... a bunch of stuff to automatically configure the windows install.  That is when I got the brokered request.  So I went back and just put in the ProductID and a few other things just to see if it would get to windows.  When that worked, I started adding things bit by bit in that section until everything I needed was working.