Brokered Request at while running Scripted OS install

TDLNZ's picture

Hi all,
Can anyone help me with this error
When I executed the scripted OS install on a client PC, it booted into WinPE, the agent connnected to the DS server, the client PC will sit there doing nothing Unless I choose to continue the job from the console. There is error on the job. Please see the attached screen. I have restarted the PEX services, reboot the DS server. it happen to every PC that I run the script. Please help. I want to install OS with anyone intervention

untitled.JPG

Thanks

Tony

ianatkin's picture

KB Article

Hi Tony,

Is this issue across the board on all hardware, or has this issue just emerged recently for a particular model? There is an Altiris KB Article 26043 which looks like front runner for your issue.

Could it be that this computer has multiple drives (or a multi-USB card reader) which is preventing the F:\ Drive mapping? If so, follow the KB to move your F:\ mapping to something further down the alphabet. For example, I use M:\  for the deployment share.

Kind Regards,
Ian./

Ian Atkin
Senior Developer for the ICT Support Team,
Oxford University, UK

lah's picture

Delete and recreate the job

 I had the exact same problem with one of my scripted OS install jobs. I have no idea what is causing this error, but deleting and recreating the job solved the problem for me.

spazzzen's picture

Responce from other post

I posted a responce from my other post that you found but I will post it here for others having the issue. 

When I was having this problem I believe I ended up just remaking the Unattended.txt file from scratch and cleaning it up.  Try adding bits and pieces of your Unattended.txt a little at a time.  I think that is what I ended up doing and in the end everything worked or maybe I forgot to do the part that was causing the problem.  I did use the SOI to create Unattended.txt and when I was trying to fix the brokered request problem I re-did the unattended.txt file using as little as necisary in the file.  When that worked I started adding peices little by little until everything ended up working anyways.  So I am not sure exactly what I did to fix it, or I just missed something that I didn't need anyways.

ianatkin's picture

@ Spazzzen Agreed -recreating

@ Spazzzen

Agreed -recreating the internal scripted OS install job might work if its gotten corrupted somehow. This error seems to be a general "can't find referenced resource" error. So, it need not be limited to drive mappings. If I'm gonna paraphrase KB articles, I guess I should so so accurately!!

Kind Regards,
Ian./

Ian Atkin
Senior Developer for the ICT Support Team,
Oxford University, UK

spazzzen's picture

Not the job

I didn't mean recreate the whole job, just modify the unattended.txt file that the job is using.  IE the section "Answer File Setup".  I first put everything I needed in there, to remove outlook express, remove games, driver locations, display settings... a bunch of stuff to automatically configure the windows install.  That is when I got the brokered request.  So I went back and just put in the ProductID and a few other things just to see if it would get to windows.  When that worked, I started adding things bit by bit in that section until everything I needed was working.