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Browser Failure: Backup Exec could not back up the Exchange database because it could not find

Created: 28 Apr 2014 • Updated: 03 May 2014 | 7 comments
This issue has been solved. See solution.

Hi There,

We are having Backup Exec 2012 and it was working fine until last weekend.

From last two days, the backup fails For MS Exchange 2013 server. However, its working fine for other servers.

Error:

'Browser Failure: Backup Exec could not back up the Exchange database because it could not find'

Few Detail:

Media Server:
OS: Windows 2008 R2 standard, SP1
Symantec Backup Exec 2012

Exchange Servers:
OS: Windows 2012 Standard and Exchange 2013

Appreciate your valuable support and assistance in resolving the issue.

 

Regards

Mohammed Muzaffar

Operating Systems:

Comments 7 CommentsJump to latest comment

ZeRoC00L's picture

have you seen this technote:

http://www.symantec.com/docs/TECH211305

Have you installed BE2012 SP4 ?

If this response answers your concern, please mark it as a "solution"

MMuzaffar's picture

Yes, I have installed SP4 at the begining and the backup was working fine for a week, and then stops with the error

"The job failed with the following error: Backup Exec could not back up the Exchange database because it could not find a healthy copy of the database."

pkh's picture

Also, since GRT backups of Exchange 2013 is not supported, did you turn off GRT?