I've received word that some of my clients are receiving a BSOD 2-3 times a day due to Symantec's symtdi.sys file. However, in looking for more information on this matter I don't see anything in the forums about this so I thought I'd ask. Here is some details on on what its happening to:
OS - Windows XP SP3
Symantec Client version - 12.1.671.4971
Error log details:
On Fri 1/6/2012 9:27:04 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini010612-02.dmp
This was probably caused by the following module: symtdi.sys (SYMTDI+0x19AFF)
Bugcheck code: 0x1000000A (0xE8, 0x2, 0x1, 0xFFFFFFFF806E6A16)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\Drivers\SEP\0C01029F\136B.105\x86\SYMTDI.SYS
product: Symantec Security Drivers
company: Symantec Corporation
description: Network Dispatch Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: symtdi.sys (Network Dispatch Driver, Symantec Corporation).
Google query: symtdi.sys Symantec Corporation CUSTOM_ERROR
And another crash:
On Fri 1/6/2012 1:19:18 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini010612-01.dmp
This was probably caused by the following module: symtdi.sys (SYMTDI+0x19AFF)
Bugcheck code: 0x1000000A (0xE8, 0x2, 0x1, 0xFFFFFFFF806E6A16)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\Drivers\SEP\0C01029F\136B.105\x86\SYMTDI.SYS
product: Symantec Security Drivers
company: Symantec Corporation
description: Network Dispatch Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: symtdi.sys (Network Dispatch Driver, Symantec Corporation).
Google query: symtdi.sys Symantec Corporation CUSTOM_ERROR
Has anyone else seen this issue? I'm curious if anyone has any ideas or seen this particular issue. Is anyone else seeing this? Is there a patch available?