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BUE Server Rebooting

Created: 03 Mar 2013 | 3 comments

I have recently rebuilt my BUE server and has worked fine for the past week. This Friday it was set to take full backups of all servers. This worked fine until it got to a server that had a considerable amount of information to backup, it got through about 30 minutes or so and then the BUE server rebooted. I have been working with it all weekend, updated firmwares and making sure the server is patched with all of the latest patches. I am still receiving the same results. Any server that takes less than 30 minutes to backup seems to do fine, but if it takes longer (i have tried this on multiple host), the BUE server will reboot. BUE Server: HP Proliant DL380 G7, 2x Xeon 4 core procs, 16 gb ram, Windows Server 2008 R2 SP1, Backup Exec 2012 SP1 with Latest Patches.

Operating Systems:

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pkh's picture

Go to Add/Remove programs and repair BE.

If you have AV scanning, turn it off.

CraigV's picture

...have you checked the System Management Homepage on the ProLiant to make sure there are no hardware issues?

THanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

VJware's picture

Any events logged under event viewer ? Any dumps captured under program files\symantec\backup exec\bedbg ?