BUE2010R2: Backup Exchange 2010=OK, restore=NOK
I'm having the following issue: the backup of Exchange 2010 runs good. But restoring just won't work.
Each time when I perform a restore of a single mail directly from tape, it fails with the following error:
Job ended: Friday, September 24, 2010 at 1:59:12 PM
Completed status: Failed
Final error: 0xe000846b - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the correct version of the Remote Agent is installed and running on the target computer. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Final error category: Resource Errors
All options are set as described in the Backup Exec Administrators guide.
When I duplicate the backup set to a B2D-folder and perform a restore of this media. The restore is completed succesfully. It has nothing to do with a corrupt backupset as I tested this with more than one.
The backupsoftware (bue2010r2) as wel as the operating system are up-to-date with the latest patches. Also all agents are updated with the latest patches.
The backupdevice is a HP MSL2024 with a LTO4 fiber-atttached tape drive. This device has not given any issues in similar setups. The library as well as the drive are on the latest firmware. As symantec drivers are used as described in the best practices.
Does anyone have an idea what could be a possible solution?
Thanks in advance,