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BE 2012 - Restoring From Old Server Tapes (LTO3)

Created: 26 Aug 2013 • Updated: 27 Aug 2013 | 4 comments
This issue has been solved. See solution.

I am currently having difficulties restoring the data from a previous server in production that used LTO3 tapes (fortunately that server is still up and running if I need it).

On my new server, I have successfully rebuilt the catalog database.  I did this by:

  • Copying the catalog data from the previous server to C:\Program Files\Symantec\Backup Exec\Catalog
  • Stopping all Backup exec services
  • Running the catrebuildindex.exe
  • Starting all Backup Exec services and reopening program

The PROBLEM is that when I want to restore data, the current job just sits and displays "Ready; Invalid storage device"

I assuming that it is stating this because the associated tape needed for this restore is not in the library. My biggest frustration is that it is not prompting me for the tape that I needed to enter.  The previous Backup Exec version would prompt me with the Barcode\Media Label of the tape in the catalog database... BE 2012 does not.

Furthermore, I cannot Restore by tape, only by server.  Thus making it very difficult to determine which tape I need. 

After going through all of this, it basically feels like rebuilding the catalog database was useless…

Does anyone have this same situation?  Any help or input would be greatly appreciated!!!

Thanks in advance.

Operating Systems:

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pkh's picture

Trying cataloging your tapes in your new system.

Basher's picture

Thank you for your reply.

What is the purpose of rebuilding the catalog database, if I still need to catalog every tape then?

CraigV's picture

...even if you copy the Catalogs folder across, there is a maintenance task that runs (default is 90 days unless set otherwise within BE) and this prunes old catalogs.

So the advice to catalog the tape is sound, as there is the chance your tape is old and that information isn't in the catalogs folder at all.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
Basher's picture

I found out that if I cataloged a tape, removed it from the library, then tried restoring files that are associated with that specific tape (obviously based on server and date\time), I was then prompted to insert the corresponding tape as it displayed the media label.

Unfortunately this is disappointing since my sites have several tapes that would then need to be cataloged, in conjunction with the fact I cannot view by Media when attempting to perform a restore, but at least I found out how to do it.

Thanks.