[BUG] Mark as solved
Hi guys
I observed that if I click myself (as a trusted advisor) as the one who provided the solution, I do not get any points for it, and my solution count does not increase.
I know that the one who posted a forums discussion does not get points when he choses himself as the one who "solved" the topic, and that's OK, but as a TA, I think it should count.
Reason:
I often seek trough discussions where no solution was chosen by the original author after about 2 weeks.
I then reply to the discussion, asking the original poster to mark it as solved, if it is.
After another 2 weeks, I revisit the topic, and if no answer is chosen, and I can clearly see that my/another's post was the answer, I mark it.as such. (And I'd like to get points for it as well... :) )
Cheers
Michel
Michel, I too will look
Michel,
I too will look through post to mark the obvious ones as solved. I think I try not to mark my own post as the solution for the same reason. I think you can ping Swathi and have her mark the post solved. Or ping me and I will mark it solved. :)
That we are monitoring ourselves.
Cheers,
Tony Sterling
bluesource
Or feel free to ping me. I'll
Or feel free to ping me. I'll also mark it as solved for you. (Right now it is an "all-or-nothing thing.")
Thanks,
Leslie
Solution
can I get a solution for https://www-secure.symantec.com/connect/forums/not...
and I'll add my voice in support of
10 points for a solution
5 points each for a mamimum of two "helpful" responses
If this response answers your concern, please mark it as a "solution"
Done
Done
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Yeah, this is the way the
Yeah, this is the way the point system was designed to prevent gaming. Authors who mark their posts as solutions do not get any points rewarded. So in cases where you marked your posts as solutions, please feel free to IM me and I'll adjust your points as needed.
Swathi Yes, I understand
Swathi
Yes, I understand this, with the Author of a Discussion, but I am not the Author of the discussion.... I'm the one who "solved" it....
After all, we are *TRUSTED* Advisors which prooved themselves as trustworthy... ;)
@Tony / Leslie / Swathi:
I will ping one of you guys then, when I have such a situation
Cheers
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Another "problem": I have
Another "problem":
I have asked Tony to mark 3 of my posts as answers.
I did get points for them, bit I think my "Solutions" count did not increase...
Is that an error?
Cheers
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The Solutions count isn't as
The Solutions count isn't as dynamic. I have seen this too, wait a bit and it should increase.
Tony Sterling
bluesource
You're right. It increased
You're right. It increased just a second ago.
Was too impatient, seems like my coffee supply was too much today *g*
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Guys, any features on Connect
Guys, any features on Connect that you think that we need to make improvements, please keep notifying us so as to make Connect a better place for all.
Thanks,
Swathi
SOLVER TO AN ISSUE
how do i make my self the solver for a forum issue. or else mark as a solution??
When you post your question?
When you post your question? then whatever answer solves your question you will mark that as solution.However if you forget to mark that solution.So either the owner of the discussion can mark it or the Admins or Trusted advisor can mark it.
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