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"Bypass local proxy server" setting is forced after upgrade to 9.0.2

Created: 09 Sep 2011 • Updated: 01 Oct 2011 | 2 comments
biosphere's picture
This issue has been solved. See solution.

Hi,

After upgrading our EV environment from 8.0.4 to 9.0.2, the "Bypass local proxy server" setting in the Exchange Desktop Policy is forced on the clients, even though the setting has not been checked in the policy. The setting is then applied to Internet Explorer, resulting in users not being able to access internal web services. If the 9.0.2 Outlook add-in is uninstalled, the behavior stops.

Any ideas?

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TonySterling's picture

I knew of some issues back in EV 8 sp2 but thought those were all resolved.

I would recommend you open a case with support to log the defect so it can get escalated and properly fixed.

SOLUTION
jim leggett's picture

Tony is right. That issue was fixed early on in Version 8.

Here is the technote that talks about it.   http://seer.entsupport.symantec.com/docs/321953.htm
You might want to reference it when you call into support.

Principal Technical Support Engineer for Enterprise Vault