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C: drive not enough space, can I delete some SEMP files?

Created: 02 Mar 2014 • Updated: 28 Apr 2014 | 8 comments
This issue has been solved. See solution.

Hello all,

Please see attached screenshots that included two SEMP path data, can I delete them ?

 

Thanks

Operating Systems:

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James007's picture

TempDownload” which is where updates are saved until they have been successfully retrieved from the Internet and moved to the permanent storage location (“Manage Updates”). This location can be set in the LUA server’s preferences. It does not need to be on the same default C drive. It is normal for this folder to be empty after the materials have been downloaded successfully and transferred to their “permanent” location.
(One technical note: despite its name, this folder is used as temporary space during both Download and Distribution tasks- not just downloads. If a download task and separate distribution task are running at the same time, TempDownload will temporarily grow quite large.)

https://www-secure.symantec.com/connect/articles/managing-liveupdate-administrator-2x-space-usage

 

See this

Symantec Endpoint Protection Manager directories contain many .TMP folders consuming large amounts of disk space

 

Article:TECH98416 | Created: 2010-01-05 | Updated: 2010-08-17 | Article URL http://www.symantec.com/docs/TECH98416

 

Rafeeq's picture

From the screen shot it looks like you have SEPM and Luadmin on the same server, Symantec does not recommened these two on the same server.

LiveUpdate Administrator 2.x and Symantec Endpoint Protection Manager on the same computer

 

http://www.symantec.com/business/support/index?pag...

Screen 1: TempDownload is where Luadmin stores all the downloaded contents. wrt to Luadmin I dont suggest to delete anything...from here

From Screen shot 2.

Content\Alphanueric folders are where the Virus Definitions for SEP 12.1 32bit and 64bit clients are stored

 

Each of the subfolders in these folders will be one specific virus definition revision. As for the sizing for each revision SEPM stores full.zip file (around 200-250MB) and extracted "Full" folder (around 450MB) - altogether one revision takes then around 650-700MB + additional space if there are any delta definitions files inside (.dax) - this needs to be mupltiplied by factor of 2x - as per 32bit and 64bit definitions stored.

As you are keeping 20 revisions - 1.3/1.4GB x 20 = the content folders for the AV defs only may increase in size up to 26 GB / 28 GB and this is expected.

if you want to minimize you can set the number of content revisions under SEPM- Admin -Severs tab.

Make it 3

 

technical_specialist's picture

Follow Ashish Sharma comments to mak the space in c drive

https://www-secure.symantec.com/connect/forums/sep...

 

Low Disk Space issues encountered on systems running Symantec Endpoint Protection

Article:TECH153952  |  Created: 2011-02-22  |  Updated: 2014-01-30  |  Article URL http://www.symantec.com/docs/TECH153952

Disk Space Management procedures for the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH96214

Forum

https://www-secure.symantec.com/connect/forums/sep...

Praveen Saini's picture

For this issue you should follow this article:

http://www.symantec.com/business/support/index?pag...

1 Dear for First screen shoot you can not delete any things beacuse SEMP manage takes update and its store there value for parment storage.

2.But for second screen shot you can delete there some defination which takes old contant.you just need to delete old defination and remaning should be same for antivirus.before to delete any contant you should stop services for SEMP .

SMLatCST's picture

As I've mentioned on your other two threads (and as Rafeeq has kindly repeated), it is not recommended to have the SEPM and LUA on the same box.  Not only are they known to have compatibility issues, you will also essentially be storing the same defs up to 5 times.

Link to my other post below (which by the way also includes lnks to articles that help free up disk space):

https://www-secure.symantec.com/connect/forums/win...

SOLUTION
technical_specialist's picture

Coutd you please update your thread?

if your require any more assistance then please comment on the thread else mark as solution to choose the most helpful comment.

leiw's picture

After clear some file in C: drive, the manager can update.