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C:\ drive overwrite restore end with incomplete

Created: 26 Jun 2013 | 6 comments

Hello

    Master Server  : Windows 2003

Client : Windows 2003

I am restoring C: drive with overwrite option but at the final stage it ending with incomplete.

connectivity is fine, client connect timeout set 1800, data size to be restored 10gb. Restore performed from client.Attached below log

 

6/26/2013 3:50:25 AM - begin Restore
6/26/2013 3:50:30 AM - 1 images required
6/26/2013 3:50:31 AM - media 393ABU required
6/26/2013 3:51:04 AM - restoring image nsccom5_1371394811
6/26/2013 3:51:07 AM - connecting
6/26/2013 3:51:12 AM - connected; connect time: 00:00:05
6/26/2013 3:51:08 AM - requesting resource 393ABU
6/26/2013 3:51:08 AM - awaiting resource 393ABU Reason: Drives are in use., Media Server: nsbackup01, Robot Number: 0, Robot Type: TLD, Media ID: N/A, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
6/26/2013 3:55:15 AM - awaiting resource 393ABU Reason: Drives are in use., Media Server: nsbackup01, Robot Number: 0, Robot Type: TLD, Media ID: N/A, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
6/26/2013 3:55:20 AM - awaiting resource 393ABU Reason: Drives are in use., Media Server: nsbackup01, Robot Number: 0, Robot Type: TLD, Media ID: N/A, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
6/26/2013 3:57:41 AM - awaiting resource 393ABU Reason: Drives are in use., Media Server: nsbackup01, Robot Number: 0, Robot Type: TLD, Media ID: N/A, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
6/26/2013 3:58:40 AM - started process bptm (7452)
6/26/2013 3:58:40 AM - mounting 393ABU
6/26/2013 3:58:39 AM - granted resource 393ABU
6/26/2013 3:58:39 AM - granted resource Drive2
6/26/2013 3:58:57 AM - mounted; mount time: 00:00:17
6/26/2013 3:58:59 AM - positioning 393ABU to file 19
6/26/2013 4:00:26 AM - positioned 393ABU; position time: 00:01:27
6/26/2013 4:00:26 AM - begin reading
6/26/2013 4:02:54 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for registry file to take effect: C:\Documents and Settings\LocalService\NTUSER.DAT
6/26/2013 4:02:56 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for registry file to take effect: C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat
6/26/2013 4:02:57 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for registry file to take effect: C:\Documents and Settings\NetworkService\NTUSER.DAT
6/26/2013 4:02:58 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for registry file to take effect: C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat
6/26/2013 4:03:09 AM - positioning 393ABU to file 20
6/26/2013 4:03:09 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:06:25 AM - positioning 393ABU to file 21
6/26/2013 4:06:25 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:07:28 AM - positioning 393ABU to file 22
6/26/2013 4:07:28 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:09:52 AM - positioning 393ABU to file 23
6/26/2013 4:09:53 AM - positioned 393ABU; position time: 00:00:01
6/26/2013 4:10:04 AM - positioning 393ABU to file 24
6/26/2013 4:10:04 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:11:56 AM - positioning 393ABU to file 25
6/26/2013 4:11:56 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:12:12 AM - positioning 393ABU to file 26
6/26/2013 4:12:12 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:14:29 AM - positioning 393ABU to file 27
6/26/2013 4:14:29 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:14:31 AM - positioning 393ABU to file 28
6/26/2013 4:14:31 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:16:02 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\arial.ttf (temp=C:\WINDOWS\Fonts\QQW8CY00.NBU)
6/26/2013 4:16:03 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\arialbd.ttf (temp=C:\WINDOWS\Fonts\QQO0DY00.NBU)
6/26/2013 4:16:04 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\lucon.ttf (temp=C:\WINDOWS\Fonts\QQGSDY00.NBU)
6/26/2013 4:16:05 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\sserife.fon (temp=C:\WINDOWS\Fonts\QQ8KEY00.NBU)
6/26/2013 4:16:05 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\times.ttf (temp=C:\WINDOWS\Fonts\QQ0CFY00.NBU)
6/26/2013 4:16:07 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\timesbd.ttf (temp=C:\WINDOWS\Fonts\QQS3GY00.NBU)
6/26/2013 4:16:08 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\Fonts\vgasys.fon (temp=C:\WINDOWS\Fonts\QQKVGY00.NBU)
6/26/2013 4:17:15 AM - positioning 393ABU to file 29
6/26/2013 4:17:15 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:19:41 AM - positioning 393ABU to file 30
6/26/2013 4:19:41 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:22:44 AM - positioning 393ABU to file 31
6/26/2013 4:22:44 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:22:46 AM - positioning 393ABU to file 32
6/26/2013 4:22:46 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:22:48 AM - positioning 393ABU to file 33
6/26/2013 4:22:48 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:23:27 AM - positioning 393ABU to file 34
6/26/2013 4:23:27 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:27:08 AM - positioning 393ABU to file 35
6/26/2013 4:27:08 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:29:32 AM - positioning 393ABU to file 36
6/26/2013 4:29:32 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:31:08 AM - positioning 393ABU to file 37
6/26/2013 4:31:08 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:31:10 AM - positioning 393ABU to file 38
6/26/2013 4:31:10 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:31:12 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\inf\syssetup.PNF (temp=C:\WINDOWS\inf\QQCDPU10.NBU)
6/26/2013 4:31:29 AM - positioning 393ABU to file 39
6/26/2013 4:31:29 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:31:57 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\system32\MFC71ENU.DLL (temp=C:\WINDOWS\system32\QQC3OV10.NBU)
6/26/2013 4:32:32 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - System needs to be rebooted for file to take effect: C:\WINDOWS\system32\ega.cpi (temp=C:\WINDOWS\system32\QQOY9X10.NBU)
6/26/2013 4:33:54 AM - positioning 393ABU to file 40
6/26/2013 4:33:54 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:36:06 AM - positioning 393ABU to file 41
6/26/2013 4:36:06 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:38:57 AM - positioning 393ABU to file 42
6/26/2013 4:38:57 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:42:44 AM - positioning 393ABU to file 43
6/26/2013 4:42:44 AM - positioned 393ABU; position time: 00:00:00
6/26/2013 4:43:34 AM - end reading; read time: 00:43:08
6/26/2013 4:43:34 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - Removable Storage Management: unable to import database (WIN32 21: The device is not ready. )
6/26/2013 4:43:34 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - Removable Storage Management: may not be fully functional at the moment
6/26/2013 4:43:34 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - Removable Storage Management: please attempt to reimport the database after rebooting
6/26/2013 4:43:34 AM - Warning bpbrm(pid=5524) from client nsccom5: WRN - Removable Storage Management: to reimport, execute 'W2KUtil -rsm -restore' from a Command Prompt
6/26/2013 4:43:34 AM - restored image nsccom5_1371394811 - (the restore failed to recover the requested files(5)); restore time 00:52:30
6/26/2013 4:43:39 AM - Warning bprd(pid=7408) Restore must be resumed prior to first image expiration on 7/17/2013 12:00:11 PM
6/26/2013 4:43:41 AM - end Restore; elapsed time: 00:53:16
the restore failed to recover the requested files(5)
Operating Systems:

Comments 6 CommentsJump to latest comment

Marianne's picture

Follow steps in this TN: http://www.symantec.com/docs/TECH56473

HOWTO: Use NetBackup to perform a restore for a total and complete recovery of Windows XP, 2000, 2003, or 2008 client(s) that includes C: (and other system) drive(s), Shadow Copy Component, and/or System_State from a reliable full Windows-NT backup without IDR or BMR in the event of a Disaster (or need to fall back to a known working state).

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Nicolai's picture

A status 5 may be OK - It used to indicate the "System needs to be rebooted for file to take effect" messages.

But as other already has pointed out you really need to use the guide Marianne has linked to.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Ajith Sankar's picture

Thank You all....the server is up and running fine now...The service pack was missing on the client.