Video Screencast Help

Calling method 'SetServerTrust'

Created: 29 Jan 2013 • Updated: 29 Jan 2013 | 2 comments
vineetkumar83's picture
This issue has been solved. See solution.

Please give me the solution. Please help me.

Calling method 'SetServerTrust'
BEMSDK Method 'MediaServerAdvertisementUpdate'
BEMSDK Failure Code:- 536831088:X8

i have tried lots of thing,

added the host entry, lot of time install and remove the remote agent, restart the client server, rejoin with domain, available only latest remote agent on client

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vineetkumar83's picture

Solution

Steps to re-enable trust relationships with remote agents:

1. Stop Backup Exec services on the media server.

2. Move the certificates files from the Backup Exec DATA folder to a "SAVED" folder. These files have a *.CRT and *.KEY file extension.

3. Restart the Backup Exec services.

4. Right click the mouse on the server icons in the Backup Exec console and select "Establish Trust" This action will re-create the security certificates on the media server in the DATA folder between the media server and remote agent.

Backup jobs should now be able to be submitted.

Note: If the "trusts" are successfully established, then the "SAVED" folder and contents can be deleted from the server

SOLUTION
dmoy's picture

Doesn't clearing out the CRT and KEY files from the media server reset trusts with all agents associated with jobs created on the media server? What if you are having an issue creating a trust with just a single (new) server?