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Can I manage a 10.2. client from a 10.1.6.6000 Parent Server

Updated: 21 May 2010 | 4 comments
lwalker1958's picture
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This issue has been solved. See solution.

Our organization currently has a Symantec Antivirus Server which monitor the Symantec AV clients.  I am the administrator of this server.  The Parent Server and all of the clients are currently running Symantec Antivirus version 10.1.6.6000.  We are getting ready to deploy Microsoft VISTA to some of our desktops and I understand that SAV 10.1.6.6000 is not Vista compatible, but SAV 10.2x is.

 

My question is, can I monitor SAV clients, running Vista and SAV 10.2, from my SAV 10.1.6.6000 Parent Server?  I monitor the clients via Symantec System Center.

 

Also, the VISTA images that I am creating already contains SAV 10.2 client, which is installed as an Unmanaged system.  If I copy the GRC.dat file from the VPHOME directory of my existing SAV 10.1.6.6000 parent server, into the appropriate directory on my SAV 10.2 client, running VISTA, will I be able see that client and monitor it from SSC?

 

Thanks in advance to anyone who can help me with this.

 

Lawrin

Comments

alexned's picture
26
Nov
2009
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Facing a similiar situation

Facing a similiar situation here.Is it possible to add a Windows Server 2008 with SAV 10.2.4.4000 client to an existing infrastructure with a 10.1.6.6010 parent server?

Prachand's picture
26
Nov
2009
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This configuration is not

This configuration is not recomnended

Title: 'About managing Symantec AntiVirus 10.x clients with legacy parent servers'
Document ID: 2006031708493148
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2006031708493148?Open&seg=ent

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

alexned's picture
26
Nov
2009
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Thank you for the quick

Thank you for the quick response.Just to summarize the situation and make sure I understood correctly, the final answer is no.The parent server has to be the same or higher version than that of the client.

Prachand's picture
26
Nov
2009
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Yes , You are right for SAV

Yes , You are right for SAV 10.2.4.4000 client even the parent server should be on the same or above version

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)