Endpoint Protection

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  • 1.  Can I run a discreet scan without the users knowledge?

    Posted Apr 22, 2013 01:17 PM

    I need to run a scan on a user's PC without them knowing (yes they are logged in).  Is this possible?



  • 2.  RE: Can I run a discreet scan without the users knowledge?

    Posted Apr 22, 2013 01:21 PM

    Yes, on the Clients page, select the group the PC is in and right click on it. Select "Run Command on Computers" and select Scan. Select the Scan you want to run and click OK.

    untitled_7.JPG



  • 3.  RE: Can I run a discreet scan without the users knowledge?

    Trusted Advisor
    Posted Apr 22, 2013 01:21 PM

    Hello,

    Yes, You can run an "Administrators on- Demand" scan by simply right clicking on the client under group of SEPM and click on "Run command on Computers" and then click on "SCAN" OR "Update Content and Scan"

    Scan.JPG

    Hope that helps!!



  • 4.  RE: Can I run a discreet scan without the users knowledge?

    Posted Apr 22, 2013 02:14 PM

    When I do the Run Command on computers  - will the person I'm scanning KNOW I'm scanning his PC?  will they get the pop up scan window or something or will it happen in the background without user knowledge?

    The main issue the the user CANNOT know the scanning is going on.....thx

    thanks



  • 5.  RE: Can I run a discreet scan without the users knowledge?
    Best Answer

    Posted Apr 22, 2013 02:28 PM

    In the Scan Progress Options menu in the AV policy, if you have it set to "Do not show scan progress" then they should not see it.



  • 6.  RE: Can I run a discreet scan without the users knowledge?

    Trusted Advisor
    Posted Apr 22, 2013 02:49 PM

    Hello,

    No, the Users would not be able to see the Scan running in case the correct policies within the SEPM AV/AS policies are set.

    Check this Screenshot:

    scan option.JPG

     

    Hope that helps!!!



  • 7.  RE: Can I run a discreet scan without the users knowledge?

    Posted Apr 22, 2013 03:32 PM

    Perfect - thank you!!!



  • 8.  RE: Can I run a discreet scan without the users knowledge?

    Posted Apr 23, 2013 07:34 PM

    It bactually depends on how smart the users are.  If they can get to the Task Manager and see the Symantec processes running high on CPU they can take a guess.