Ghost Solution Suite

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  • 1.  Can I use GSS30 licenses for GSS25?

    Posted Jul 29, 2015 09:58 AM

    I ordered some addtional GSS licenses for my GSS25 system.  They were GSS30 license.  When I tried to add the *.slf file I received the following error:

     

    A licensing error occurred:

    No licenses exist for Symantec Ghost Solution Suite (0x80000013)

     

    Is there a way I can use the 3.0 licenses with my 2.5 system?  ..an easy way?

     

    Thank you



  • 2.  RE: Can I use GSS30 licenses for GSS25?

    Posted Jul 29, 2015 10:25 AM

    Unfortunately the licenses are not backwards compatible. You will need to return those licenes and specifically request GSS 2.5 ones. They are transactable for only a limited period I believe. Come back to me if you have any problems.

    David



  • 3.  RE: Can I use GSS30 licenses for GSS25?

    Posted Jul 29, 2015 10:34 AM

    Thank you David,

    I'll call the folks @ licensing support and see if they can re-issue me some 2.5 licenses instead.   I plan on keeping my support current, so when I move to 3.0 I figure the 2.5 licenses will be upgraded at that point.

    -->Mark S.



  • 4.  RE: Can I use GSS30 licenses for GSS25?

    Posted Jul 29, 2015 01:40 PM

    Licensing support to the recue!!

     

    The folks at licensing took good care of my situation.