Can not install official driver ends as Trojan.ADH in quarantine
Hi to all,
I am facing problems with installation of this gamepad driver on my new laptop from the official web:
I have Symantec Endpoint Protection and PGP Shredder installed on my laptop.
I should able to properly use this device I have to install the version for Vista, which works fine on my other laptops with Win 7. The general Win 7 driver is not working correctly with this device.
After downloading the driver I try to extract the file with Winrar, I get this error
Cannot execute "C:\Users\ADMIN~1\AppData\Local\Temp\Rar$EXa0.169\SL-6542_43Vista_32_64\setup.exe"
And I have noticed that after this error, there is a new Trojan.ADH line in the Symantec End Point Protection Quarantine. So I believe that the antivirus protection is responsible for this. I have print screened the Trojan.ADH details and attached them to this post, or see following link:
When I extract the file on other laptop, it works whiteout any errors. When copy the extracted setup.exe file to my laptop it does not appears at all. The folder is empty. Or does no show on my Desktop.
When I tried to restore the file in the Quarantine It did appear for a second at my desktop but disappears again. I have tried to add an exception or to repair the file, but it did not help me.
Can anyone please advice me how to install this driver please.