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can not reconfigure or uninstall Altiris Software Management Solution

Created: 29 Jan 2013 • Updated: 26 Aug 2013 | 5 comments
This issue has been solved. See solution.

Please help.

previously i install server management suite and the installation failed due to problems in the sql user. then i uninstall all the product but can not uninstall Altiris Altiris Software Management Solution.
then i install new again and create a new database, all installed except for Altiris Software Management Solution

How to remove the solution from Symantec Installation Manager manually so i can reinstall again.

Comments 5 CommentsJump to latest comment

Ashish-Sharma's picture

Check this artical

What are the steps to manually uninstall the Deployment Solution (NS View)?
Article:HOWTO9150 | Created: 2005-12-01 | Updated: 2009-08-03 | Article URL

Thanks In Advance

Ashish Sharma

mclemson's picture

Are you logged on to the console session (mstsc /admin) as the application identity? Is that application identity account also a local administrator on the box?

What errors appear in the Altiris Log Viewer when you attempt uninstallation and it fails?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner