Endpoint Protection

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  • 1.  can not remove SEP 12

    Posted Mar 11, 2013 05:34 PM

    I am unable to remove End Point Protection 12 from a MAC running Win7 Ultimate parallels.

    I can not remove the Floppy drive it a logical drive that contains the win7 boot disk. Does anyone have a suggestion on how to proceed?  



  • 2.  RE: can not remove SEP 12

    Posted Mar 11, 2013 05:39 PM

    You can contact support to get Cleanwipe. Check here on how to obtain:

    https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

    You can also try the manual uninstall methods described here:

    Methods for uninstalling Symantec Endpoint Protection

    Article:TECH184988  |  Created: 2012-03-27  |  Updated: 2012-05-30  |  Article URL http://www.symantec.com/docs/TECH184988

     



  • 3.  RE: can not remove SEP 12

    Trusted Advisor
    Posted Mar 11, 2013 05:58 PM

    Hello,

    Simply go to "Devices" Menu, and select "Floppy -> Disconnect. 

    Check this Thread with similar issue: http://forum.parallels.com/showthread.php?t=14951

    You could later reconnect the floppy disk.

    OR

    Follow this Manual Uninstallation Documents - http://www.symantec.com/docs/TECH96924

    Hope that helps!!