can not see any IBM WebSphere event in events view
Our SSIM server is version 4.7.4
We have installed the [Symantec Event Collector for IBM WebSphere Application Server v6 3.5] and SSIM Agent on Windows server 2003.
We also add the collector sensor on SSIM client.
But we can not see any IBM WebSphere event in events view.
We also found the IBM WebSphere collector didn't show the green icon in the System Visualizer.
Anybody knows how to troubleshooting it?
The Event Agent show that it is normal.
Symantec Event Agent (v 126.96.36.199) - Copyright(c) 2002-2011 - Symant
Symantec Event Agent status: running
Listening on: 127.0.0.1:8086
Sending on Port: 443
SSIM Server URL: https://ssim:443/sesa/servlet/
Outbound Thread State: CONNECTED
Java Version 1.6.0_22
Total events accepted: 7760
Total events forwarded: 7756
Entries waiting in queue: 4
Queue File: .\QueueFiles\filequeue.1362546833737.que
Flush Size (KB): 2000
Flush Count: 512
Flush Time (sec): 4
Spool Size (KB): 20000
Max Queue Size (KB): 80000
HTTP forwarding statistics:
Total number of HTTP post failures: 0