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Can over deployment cause update issues?

Created: 15 Feb 2013 • Updated: 15 Feb 2013 | 6 comments
This issue has been solved. See solution.

Say I 500 licenses, and I am over deployed by 15.

Is there a chance that the over deployment is preventing updates from being downloaded and installed to the clients/GUP?

Thank you

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Mithun Sanghavi's picture

Hello,

Incase if you are running the SEP 12.1 Enterprise Edition, then there would be no virus definitions update issues.

For 12.1 Enterprise Edition, over deployed clients work normally. However you would keep receiving an alert notification for the same.

For 12.1 SBE, over deployed clients cannot download definitions. Plus there is a Grace count.

In both situations, the clients appear in the console. 

Check this Article: https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

In SEP 12.1 there are two types of enforcement.

Types of enforcement

When the license goes out of compliance the Symantec Endpoint Protection product goes into enforcement mode. There are two types of enforcement

1)  Hard Enforcement: SEP 12.1 Small Business Edition (SBE)

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.

2)  Soft Enforcement: SEP 12.1 Enterprise Edition (EE)

  •  Content update downloads continue from all the sources.
  •  UI changes and log notifications are started. 

Check the Attachment.

AttachmentSize
SEP SBE Licensing guide.pdf 103.78 KB
SEP EE Licensing guide.pdf 97.94 KB

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
The Conquistador's picture

We are slightly over deployed but will be getting up to date as soon as possible. Some machines have not been updating properly, some are GUP's and some are clients. There are no internet connection issues.

.Brian's picture

Being overdeployed won't cause machines to not update in enterprise edition.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

In your case, even if there are clients over deployed, for SEP 12.1 Enterprise Edition, over deployed clients work normally. However you would keep receiving an alert notification for the same.

Symantec Endpoint Protection Manager is showing over deployment of clients

http://www.symantec.com/docs/TECH168121

Why are over deployed clients notifications sent to all administrators by my Symantec Endpoint Protection manager 12.1

http://www.symantec.com/docs/TECH195738

and check this Thread: https://www-secure.symantec.com/connect/forums/sepm-over-deployed

Hope that helps!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

.Brian's picture

Nope, they will still update as normal.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

HI,

Check this thread

https://www-secure.symantec.com/connect/forums/overdeployed-clients#comment-5797591

check this article

http://www.symantec.com/connect/articles/sep-121-and-license-concept

 

Overdeployed

Types of enforcement

When the license goes out of compliance the SEP product goes into enforcement mode. There are two types of enforcement

1) Hard Enforcement: SEP 12.1 Small Business Edition

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.

2) Soft Enforcement: SEP 12.1 Enterprise Edition

  • Content update downloads continue from all the sources.
  • UI changes and log notifications are started.

Check this thread

http://www.symantec.com/connect/forums/what-exactly-exposed-over-deployment-licenses

Thanks In Advance

Ashish Sharma