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Can Quick Delivery be used over CEM?

Created: 29 Apr 2014 • Updated: 30 Apr 2014 | 9 comments
SonicGT's picture
This issue has been solved. See solution.

I know CEM does not support task, but I was under the impression that if I used something like a quick delivery task that it wouldn't do a push but rather wait until the agent did a check and then still perform the install.  Is this not the case?  Do I have to use Policies for all software delivery over CEM?

 

 

Operating Systems:

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sergei Z's picture

As far as I know you can configure how often the task agent checks for the tasks on the client, not the ideal solution but will work.

sergei zjaikin, senior principal software engineer, symantec

SonicGT's picture

Thats what I thought it would use, but that does not appear to be the case from what I am seeing in my testing.  

I am able to get policies etc to all work great but then when I assign a quick delivery and wait nothing happens until eventually when I reconnect my machine to the LAN and it then gets a task server assigned, as soon as that happens my quick delivery starts.

Alex Bizjajev's picture

Tasks are supported in CEM, but you will have to assign Task Server to the CEM site to let the clients use it. If client in CEM does not see any TS, then tasks (including QD) will not work.

Thank you,

Alex.

SOLUTION
SonicGT's picture

So everything I read in the documentation states Task Server is not supported for CEM.

Are you saying I can install task server on the site server that I am using as my internet site server?

Igor Perevozchikov's picture

CEM client is able to execute tasks.

If you're using a remote Task Server for task execution for all managed clients and for CEM client as well, then you need to add this Task Server as Site Server in CEM Gateway manager.

CEM_Tasks.jpg

 

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Alex Bizjajev's picture

Hi,

Task Server is not supported outside the premises; you need to assign some existing TS for the Default Internet Site to let the CEM clients work with it. Please try following:

NS Console -> Settings -> Notification Server -> Site Server Settings.

Select some existing Task Server.

In the left pane in "Detailed Information" section, switch "View" to "Internet Sites".

Press "New" -> dialog "Select a Internet site" should appear.

Select desired Internet Site in this dialog and press OK.

After these actions you should be able to see your TS under "Site Servers" node of Internet Site.

Thank you,

Alex.

SonicGT's picture

From what I read once I make a site server available to the internet site it will no longer be accessible to the internal network clients, is this accurate?

Alex Bizjajev's picture

Hmm, I'm not aware about such limitation, just ensure you will not eventually assign CEM policy to the Task Sever - it should be applied only to clients.

SonicGT's picture

Ok did get this working.  

I did have dedicated package servers for the CEM environment and I installed task on them.  It appears to be working fine.

And also disproves what I heard about it limiting only to CEM agents, as my other agents appear to be using task and package just fine from the same site server.  This is good news for me as I needed a new task server for load purposes anyway.