Hello - I have a network of over 10000 PCs - we have found that there are about 100 - 200 PCs a day that are found to be on but the services have stopped for some reason. I need to run Symhelp on a PC with this issue but the SEP services are stopped. Will it work or does the services need to be started? I need to find out why the services are stopping for some reason and not starting back up. Service is set to auto.
SymHelp will work regardless if the services are stopped or not. It does not explicitly depend on the services to be running in order to function. In fact, one of the errors it will report on is that the services are stopped.
As always - thansk so much for your fast response!!!
You're welcome.