Video Screencast Help

Can *.tmp and *.vdb files be deleted?

Created: 02 Sep 2009 • Updated: 21 May 2010 | 5 comments
This issue has been solved. See solution.

Hello,

We are using SAV 10.1.4.4000 on a Windows SBS2000 server.  In the C\Program Files\SAV folder we have numerous *.tmp files (VD2AEC03, VD2AEF204, etc) and .vdb files.  These are big files and we need the room on our C: drive.

Can we safely remove these files to free up disk space?

Any help would be gratefully appreciated.

Thanks,
Tony

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P_K_'s picture

yes the files can be deleted.

Growing .vdb and .tmp means that there could be  a possibilty that the virus defntion could have corrupted.

 

in order to delte the files you have to  stop Symantec AntiVirus service . and  delete the content of

1. Program Files\Common Files\Symantec Shared\VirusDefs

 

2.  delete from <\Program Files\SAV   all the files with extension *.tmp, *.vdb, *.xdb, *.wdb

3.  delete the content of \Program Files\SAV \I2_LDVP.VDB\

4. delete the content of \Documents and Settings\All Users\Application data\Symantec\LiveUpdate\Downloads

5. start Symantec AntiVirus service

Go to http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=savce

and download  Symantec AntiVirus Corporate Edition Client installations on Windows platforms (32-bit)  20090901-006-i32.exe

 

 

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

TonyGirgenti's picture

Hello Rafeeq.

That was certainly a help.  Thank you.

I was able to delete the folders in the I2_LDVP.VDB folders and gave us a lot of space back, however I did not see any information about the *.tmp files.  These files take up the most space.

Thanks,
Tony

P_K_'s picture

Even the .tmp files can be deleted

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

Rafeeq's picture

AS mentioned earlier ,you can delte the temp fies also without any issues.

when the defs are first loaded, these are extracted to a temp directory based on the signature type
suppose to get purged but most of the time they remain :(
i have checked other posts too.. in this post IVang has suggested to clear out the corrupted defs by deleting the temp directory..( making sure that i give you the right sugestion :) )

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From the post

Check Ivan suggestion ,

https://www-secure.symantec.com/connect/forums/live-update-failing?page=2

4. Remove the contents of C:\Program Files\SAV\I2_LDVP.VDB (or SYS\SAV\I2_LDVP.VDB on Netware). If there is an I2_LDVP.

TMP folder here, delete the entire .TMP folder as well as the contents of I2_LDVP.VDB

You can delete them no problem :) 

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SOLUTION