ServiceDesk

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  • 1.  Can you broadcast a message in ServiceDesk 7

    Posted Jun 03, 2011 01:52 PM

    Does anyone know of a way to broadcast a message in ServiceDesk 7, other than using the bulletin board option. I am looking for something similar to the popup that says "you have a new task"...



  • 2.  RE: Can you broadcast a message in ServiceDesk 7

    Posted Aug 22, 2011 04:27 AM

    What are you trying to broadcast? Is it something that will be triggered by workflow or something that you want to be able to like type in a message to send to everyone?



  • 3.  RE: Can you broadcast a message in ServiceDesk 7

    Posted Aug 22, 2011 01:51 PM

    Mostly we wanted to broadcast server status messages, something like: "Please save your work, server will be back online in 5min" and was looking for a popup similar to the one that says "you have a new task", up in the top right corner, thanks.