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Cannot deploy client to 'Unknown Computer'

Updated: 22 May 2010 | 5 comments
waukschun's picture
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We have a Windows XP Pro computer in our office that comes up as 'Unknown Computer' when I look for unmanaged computers. When I deploy the client it fails. To test the SEP Manager, I removed Endpoint from my machine then searched and  it came back as 'Unmanaged Computer' and I was able to install Endpoint fine. Is there a reason Unknown Computers cant get the client? How do I make them known to SEPM? Thanks.

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Symantec World's picture
16
Apr
2009
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Re

Hi,

This is a authentication issue please check.

Regards, M.R

jeremyboger's picture
14
May
2009
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After MR3

We started having this exact same problem after we installed MR3.  We are now at MR4 MP1 and still have this problem.  Everything worked fine on all releases of MR2.   Since MR3, though, we have not been able to get this feature to work.  All clients will be detected as "unknown computer" and it will not allow us to install the software.

Grant_Hall's picture
14
May
2009
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@jeremy I went ahead and

@jeremy
I went ahead and deleted the replicated post for you. It does that to me sometimes to, I don't know why.

Please don't forget to mark your thread solved with whatever answer helped you : )

Grant_Hall's picture
14
May
2009
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So Jeremy are you also

So Jeremy are you also reporting this issue with Windows XP SP3? or are you running a different os?

Please don't forget to mark your thread solved with whatever answer helped you : )

Grant_Hall's picture
14
May
2009
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There have been a few reports

There have been a few reports of the find unmanaged computers not working well with Windows XP SP3. Can I suggest you guys try to deploy using some other method. Maybe the Migration Deployment Wizard?

Cheers,
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )