Endpoint Protection

I recently layed down a new install of SEPM (11.0.6005.562) to replace the previous installation that I could no longer log into (db resides on a remote MS SQL server and the password change bat file apparently wasn't the correct method of changing the password).

With this new installation I initially changed the default domain name followed by changing it back to "Default" so that I could add a domain matching our company name.  I then deleted this domain since it auto-generated a Domain ID.  I successfully added the domain, again, with the old Domain ID of the previous installation (as obtained from the Client log messages in SEPM).  The new domain added successfully however I had some doubt about the Domain ID that I entered since it was in lower-case.  I then deleted the domain and tried to re-add it with the Domain ID in all upper-case.

Any subsequent attempts at trying to re-add this domain results in:

Failed to connect to the directory server. [0x88020000]

This only occurs when I attempt to add a domain with a Domain ID.

Does anyone know details to the error message, why it's occuring, and a solution to successfully add it with the old Domain ID?

Thank you in advance,

~Pete

The steps prescribed for Disaster Recovery Without A Database Backup fail to work if a database is present with the same Domain ID already there.  That portion of the document presumes an empty database to be available. 

Would like to suggest to wait for a day and then try to re-create the domain again.

If the steps in the document are followed carefully and in the order provided recovery will be successful and error free.

Title: 'Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager'
Web URL: http://www.symantec.com/business/support/index?page=content&id=TECH102333&locale=en_US

hii...

i am having one virus problem in my windows server 2003 r2 standard 64 bit operating system and some windows xp clients. i am using symantec endpoint protection 11 in server and clients. now in server am getting one error when everytime i am login to server. am attaching the file "Error". and i cannot access regedit and msconfig. when i am trying to access this am getting error that also am attaching file "error1". in clent i am getting the same qurantine message everytime...please help me to find a solution to remove this virus manually permanently and recover my regedit and msconfig without effecting operating system. please help me...

Saleem,

please open a new thread so that it does not conflict/confuse with the original post.

Anyways, please check this link to unhook (open regedit)

http://www.symantec.com/security_response/writeup.jsp?docid=2004-050614-0532-99

thanks for the support..i will try to open new for new problems....thank u very much