Endpoint Protection

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  • 1.  cannot apply exception policies

    Posted May 23, 2012 03:34 PM

    1) i configured exceptions to prevent particular files/folders from being scanned using sepm.
    But when I go to the client gui, under the exceptions section, i do not see the exception listed.
    Is this normal?

    2) if i create/modify a policy on sepm, where on the client and server do I check to see if/when the latest policy was
    applied for the respective client?



  • 2.  RE: cannot apply exception policies

    Posted May 23, 2012 05:06 PM

    Hello,

    Please check out the below link,

    How to view centralized exceptions in the policy xml file on the SEPM

    http://www.symantec.com/docs/TECH132602

    http://www.symantec.com/business/support/index?page=content&id=TECH105814



  • 3.  RE: cannot apply exception policies
    Best Answer

    Trusted Advisor
    Posted May 24, 2012 01:46 AM

    Hello,

    Here are the Answers to your Questions -

    1) i configured exceptions to prevent particular files/folders from being scanned using sepm. But when I go to the client gui, under the exceptions section, i do not see the exception listed. Is this normal?

    Yes, It is normal. Exceptions created at SEPM level are administrator level exceptions and would not be seen at the SEP Client GUI.

    2) if i create/modify a policy on sepm, where on the client and server do I check to see if/when the latest policy was applied for the respective client?

    To verify if the exceptions are made at the client level, check this Article:

    How to Verify if an Endpoint Client has Automatically Excluded an Application or Directory

    http://www.symantec.com/docs/TECH105814

    Hope that helps!!