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Cannot backup files on a NAS drive

Created: 01 Sep 2008 • Updated: 02 Mar 2009

Hi there, I have recently installed BackupExec 12 for Windows and am trying to backup files on our NAS drive. I keep getting the message "

Backup 00005 -- The job failed with the following error: Access to a device was not authorized with this edition of Backup Exec."


I have two questions:


  1. Am I able to backup NAS drives without installing the Remote Agent with this version?
  2. Is there an upgrade option so that I can backup files on my NAS drive?