ITMS Administrator Group

Can anybody explain the error below to me? It looks like it's telling me I cannot change the credentials because the "requested shared schedule" cannot be executed, but I'm not sure what shared schedule this is referring to. If it is referring to the Agent Install settings I had no shared schedule set, just a start date and time with an interval of 1 hour. I then tried disabling the Agent Install policy and still received the below error.

Unable to save the Global Symantec Management Agent Settings. Reason: Unable to execute the requested (name:NS.Package Refresh.{bd6bf880-bfae-4dad-b746-e8be99f3b8a8} ) shared schedule. Reason: System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002) at Altiris.Interop.ITaskScheduler.Activate(String name, Guid& riid, Object& unk) at Altiris.NS.Scheduling.ScheduleManagerInterop1.RunTask(String taskName) at Altiris.NS.Scheduling.ScheduleManager.RunSharedSchedule(Guid sharedScheduleGuid)

On the Symantec Management Platform server

1. Open Task Scheduler.
2. In the left pane, highlight Task Scheduler Library.
3. In the right pane, scroll to the NS.Package Refresh.{bd6bf880-bfae-4dad-b746-e8be99f3b8a8} task.
4. Scroll across this task and find the Last Run Result column.

What is the result?
Are other tasks listed failing with the same result?

Normally, this issue is caused by a .NET Framework issue. What versions of .NET Framework are installed?

If you need something to assist with determining which versions are installed, use this Powershell code.

PowerShell: List installed .NET versions
https://gist.github.com/b4497f042d59f1c7b91d

Cheers!

I'm not seeing NS.Package Refresh at all, I see NS.Package Server Status Event Capture and following that is NS.Patch Linux OS channel...

Any idea how I would get the task to appear in Task Scheduler again?

Scratch that, turns out the ZIP file from the package refresh scheduled task is being flagged as SPAM by our firewall, hence why the task is missing. Thanks for the help MyITGuy!

The above comment was actually false. The ZIP file mentioned is coming from the SIM update, not the NS.Package Refresh scheduled task.

How do I go about getting this task back?

This was actually due to one of my Shared Schedules being disabled, which in turn disabled NS.PackageRefresh, a Scheduled Task which runs on the server.