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Cannot change backup targets of policies in BESR management console

Created: 12 Mar 2014 | 9 comments

We recently migrated our backup target server to a new machine. We copied all backup sets to the new server. The old server is not available anymore. We successfully created the new target locations in the BESR management console. Now we cannot seem to modify our backup policies so that they point to the new target. When we edit the policies and set the new target, the summary always looks fine. However, when we apply the changes, the old target is still shown on the policy overwiew page. Also, we cannot seem to delete the old targets.

How can we modify our policies so that the computer backup to the new backup targets?

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Markus Koestler's picture

Have you added the new backup location as a backup location in the SSR MS console ?

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brombasch_cgi's picture

We successfully set up (added) the new backup targets in the BESR console. Otherwhise we would not have been able to select these targets while edititing the policy, would we?

Markus Koestler's picture

You're right. So you see the new backup traget when you edit the jobs in the SSR MS? You can save the backup job after you changed the backup target to the new one? Does the SSR show the new or the old target afer this?

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brombasch_cgi's picture

Markus, the console shows the old target for the edited policy. We have not found a way to make the policy show the new target after editing.

Markus Koestler's picture

OK, thanks for making this clear to me once again. What happens if you create a completey NEW policy with the new backup location? What happens if you create another compleltey NEW policy with the OLD backup location, safe and then change to location to the NEW location ?

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brombasch_cgi's picture

As to the two tests:

  • We created a completely new policy with the new target selected from the beginning. This policy shows the new target and also seems to work correctly.
  • We created a completely new policy with the old target. Then edited this policy to use the new target and saved the changes. This policy still shows the old target.

 

Markus Koestler's picture

Are you willing to mess around with the SQL database that is behind SSR MS ?

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brombasch_cgi's picture

No, we are not willing to do that. We need a quick and simple solution. We have a lot of policies and need a solution that does not mean to set up all policies from scratch again.

Markus Koestler's picture

OK, then you have to open a support call.

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