Symantec Management Platform (Notification Server)

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  • 1.  Cannot delete Filter after using as a Target

    Posted Aug 08, 2012 12:41 PM
      |   view attached

    Hi,

    I've created a simple filter based on raw SQL. I used this filter in a Task.

    After performing this task (task was completed) I tried to delete the Filter. But now way. you can't delete this filter.

    I've tested it with another filter. The same happend. While deleting the console shows the Item References. But you can't delte them.

    If you right click to delte "no menu"

    Last year, there was an similar thread but without a solution.

    https://www-secure.symantec.com/connect/forums/cannot-delete-filter-after-being-used-target

     



  • 2.  RE: Cannot delete Filter after using as a Target
    Best Answer

    Posted Aug 08, 2012 05:02 PM

    Try this solution:

    1. Delete all entries in ItemReference where the GUID of the object to be deleted is set the ParentItemGuid

    2. Pass the GUID of the item into the following URL:

    http://localhost/Altiris/NS/Admin/Menu Items/DeleteItem.aspx?itemguid=<guid>

    from here:

    http://www.symantec.com/docs/TECH147435



  • 3.  RE: Cannot delete Filter after using as a Target

    Posted Aug 08, 2012 05:47 PM
      |   view attached

    HI, 

    nice tech. Thanks.
    Unfortunately it didn't work.
    I get the Error Message "This Objekt doesn't support this property or method".

    What a crap...
     



  • 4.  RE: Cannot delete Filter after using as a Target

    Posted Aug 09, 2012 04:36 AM

    Are you sure you did step 1 correctly?



  • 5.  RE: Cannot delete Filter after using as a Target

    Posted Aug 09, 2012 04:44 AM

    What is the exact meaning of the first step.

    I can't delete the ItemReferences of this Filter.


     



  • 6.  RE: Cannot delete Filter after using as a Target

    Posted Aug 09, 2012 05:08 AM

    ItemReference is a table in the database. You need to delete all lines in that table where the GUID you want to delete is shown as being the ParentItemGuid.



  • 7.  RE: Cannot delete Filter after using as a Target

    Posted Aug 09, 2012 10:16 AM

    HI, thanks, I'Ve deleted the rows in the DB. after that I was able to delte the Filters.