Cannot download Symantec Endpoint Recovery Tool (SERT)
I have a Dell Vostro laptop which crashes after logging in (User gets a Blue Screen w/crash dump info). I am able to login under Safe Mode, but System Restore fails (Win error that the Restore failed). I was able to open SEP and run a Full Scan, which runs for about 5 seconds, then indicates "completed". It shows 0 files scanned. I am unable to download SERT on Fileconnect (it does not show on my list). How can I download this tool?