Endpoint Protection

 View Only
  • 1.  cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 07:09 AM
    scm-server-0.log
    2009-11-03 16:55:06.911 SEVERE: Unknown Exception in: com.sygate.scm.server.consolemanager.RequestHandler
    java.lang.OutOfMemoryError: Java heap space
     at org.apache.xerces.dom.CoreDocumentImpl.createAttribute(Unknown Source)
     at org.apache.xerces.dom.ElementImpl.setAttribute(Unknown Source)
     at com.sygate.scm.common.configobject.schema.Executable.exportToElement(Executable.java:259)
     at com.sygate.scm.common.configobject.schema.ExcludedAppArray.exportToElement(ExcludedAppArray.java:117)
     at com.sygate.scm.common.configobject.schema.AppAuthenticationProtection.exportToElement(AppAuthenticationProtection.java:301)
     at com.sygate.scm.common.configobject.schema.SemAgentPolicy.exportToElement(SemAgentPolicy.java:632)
     at com.sygate.scm.common.configobject.SchemaContainer.exportToElement(SchemaContainer.java:113)
     at com.sygate.scm.common.configobject.AbstractSchema.getDocument(AbstractSchema.java:55)
     at com.sygate.scm.common.configobject.AbstractSchema.writeXML(AbstractSchema.java:62)
     at com.sygate.scm.common.configobject.AbstractSchema.getBytes(AbstractSchema.java:68)
     at com.sygate.scm.common.configobject.AbstractSchema.getString(AbstractSchema.java:74)
     at com.sygate.scm.server.consolemanager.requesthandler.GetAllGroupsLocationsHandler.handleRequest(GetAllGroupsLocationsHandler.java:133)
     at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:234)
     at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:78)
     at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
     at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:50)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
     at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
     at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    2009-11-03 16:55:07.504 SEVERE: Unknown Exception in: com.sygate.scm.server.task.ClientTransportInfoTask
    java.lang.OutOfMemoryError: Java heap space
     at java.util.Arrays.copyOf(Arrays.java:2882)
     at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:100)
     at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:572)
     at java.lang.StringBuilder.append(StringBuilder.java:203)
     at sun.net.www.ParseUtil.decode(ParseUtil.java:193)
     at sun.net.www.protocol.file.Handler.openConnection(Handler.java:65)
     at sun.net.www.protocol.file.Handler.openConnection(Handler.java:55)
     at java.net.URL.openConnection(URL.java:945)
     at sun.net.www.protocol.jar.JarFileFactory.getConnection(JarFileFactory.java:34)
     at sun.net.www.protocol.jar.JarFileFactory.getPermission(JarFileFactory.java:131)
     at sun.net.www.protocol.jar.JarFileFactory.getCachedJarFile(JarFileFactory.java:103)
     at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:60)
     at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:104)
     at sun.net.www.protocol.jar.JarURLConnection.getInputStream(JarURLConnection.java:132)
     at java.net.URL.openStream(URL.java:1009)
     at java.lang.ClassLoader.getResourceAsStream(ClassLoader.java:1170)
     at org.apache.catalina.loader.StandardClassLoader.getResourceAsStream(StandardClassLoader.java:750)
     at org.apache.catalina.loader.StandardClassLoader.getResourceAsStream(StandardClassLoader.java:750)
     at org.apache.catalina.loader.WebappClassLoader.getResourceAsStream(WebappClassLoader.java:1358)
     at javax.xml.parsers.SecuritySupport$4.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.xml.parsers.SecuritySupport.getResourceAsStream(Unknown Source)
     at javax.xml.parsers.FactoryFinder.findJarServiceProvider(Unknown Source)
     at javax.xml.parsers.FactoryFinder.find(Unknown Source)
     at javax.xml.parsers.DocumentBuilderFactory.newInstance(Unknown Source)
     at com.sygate.scm.common.communicate.Communicator.getDocumentFromInputStream(Communicator.java:486)
     at com.sygate.scm.common.communicate.Communicator.sendRequest(Communicator.java:316)
     at com.sygate.scm.server.task.ClientTransportInfoTask.run(ClientTransportInfoTask.java:116)
     at java.util.TimerThread.mainLoop(Timer.java:512)
     at java.util.TimerThread.run(Timer.java:462)
    2009-11-03 16:55:07.753 SEVERE: Shuting down server ...

    ---
    localhost_scm_log.2009-11-03.txt
    ---
    2009-11-03 16:55:08 StandardHost[localhost]: Removing web application at context path
    2009-11-03 16:55:08 StandardHost[localhost]: MAPPING configuration error for request URI /servlet/ConsoleServlet
    2009-11-03 16:55:09 StandardHost[localhost]: MAPPING configuration error for request URI /servlet/ConsoleServlet

    2009-11-03 16:55:09 StandardWrapper[:ConsoleServlet]: Waiting for 1 instance(s) to be deallocated
    2009-11-03 17:02:27 WebappLoader[]: Deploying class repositories to work directory D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\work\scm\localhost\_
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/jcommon-0.9.5.jar to D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib\jcommon-0.9.5.jar
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/jfreechart-0.9.20.jar to D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib\jfreechart-0.9.20.jar
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/jslic.jar to D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib\jslic.jar
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/scm-common-res.jar to D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib\scm-common-res.jar
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/scm-common.jar to D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib\scm-common.jar
    2009-11-03 17:02:27 WebappLoader[]: Deploy JAR /WEB-INF/lib/scm-server-res.jar to D:\Program Files\Symantec\Symantec Endpoint Protection
    ------


  • 2.  RE: cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 07:16 AM
    Click Start> Run.
    In the Run dialog box, type regedit
    Press Enter.
    Locate the following registry key:
    HKLM\SYSTEM\CurrentControlSet\Services\semsrv\Parameters\

    Locate the following keys:
    JVM Option Number 0
    JVM Option Number 1

     set: "JVM Option Number 0" to "-Xms512m", and set "JVM Option Number 1" to "-Xmx1024m". 
    Close Regedit.
    Click Start> Settings> Control Panel> Administrative Tools
    In the Services dialog box, right-click Symantec Endpoint Protection Manager, and then click Restart.
     


  • 3.  RE: cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 07:44 AM

    These parameter already set and i m still getting above erros



  • 4.  RE: cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 07:45 AM

    These parameter already set and i m still getting above erros



  • 5.  RE: cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 07:50 AM
    What is the configuration of the server? Also check the free space .. 


  • 6.  RE: cannot edit policy from mr4 now mr5 installed in sepm4 this s

    Posted Nov 03, 2009 08:15 AM
    PLEASE remove this from "connect and protect"! PLEASE................. this is not contest related.