Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Cannot extract mailbox messages

Created: 08 Jan 2014 | 6 comments
chidi's picture

Hello CraigV,

Please any ideal on what could be the reason for this kind of error?

Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors
 
Backup- \\DAG.*****.com\Microsoft Information Store\Public Folder Database 0344115605
V-79-57344-759 - Unable to complete the operation.  The following error was returned when opening the Exchange Database file:  '-4005 Read/write access is not supported on compressed files.
 
Ilook forward to reading from you asap, thanks and regards.

 

Discussion Filed Under:

Comments 6 CommentsJump to latest comment

CraigV's picture

Hi,

 

Which version of Exchange and Backup Exec is this?

 

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

chidi's picture

@ CraigV, Exchange is 2010 and BE is 2012 sp3.

@ Pkh, The backup is to tape not disk...

Once again thank you all...

CraigV's picture

...have you tried to recreate the job?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

pkh's picture

The backup is to tape not disk...

BE uses a temp directory, by default C:\temp, during backups.  Make sure that the C: drive does not have compression enabled.

chidi's picture

Ok, i will do all that and revert soon...

Kind regards