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Cannot find an Agent that is running.

  • 1.  Cannot find an Agent that is running.

    Posted Jun 19, 2008 10:22 AM
    Hi Group,
     
    Trying to add a scanner and I get this:
     
    Cannot find an Agent that is running.Please check the specified host, and that the Agent will allow connections from this IP address.
     
    I have tried both the private and public IP's as well as by host name and all result with the above message.
     
    And no firewall between them. bmagent.exe is running too. And when I try to add the scanner I dont see any connection attempt from the control center IP.
     
    Any ideas anyone?
     
    Thanks,
    Dave


  • 2.  RE: Cannot find an Agent that is running.

    Posted Jun 19, 2008 12:01 PM
    A reinstall fixed it.