Endpoint Protection Small Business Edition

 View Only
  • 1.  Cannot find download for 12.1.2 SBE

    Posted Mar 02, 2013 09:41 PM

    It seems that one of the changes in 12.1.2 is that it is compatible with Windows 8. I have logged in with my serial number, but the only version which shows up in the downloads list is 12.0.x. I am currently running 12.1.1000.157, but it also does not show in my list of downloads (???). Can anyone give me a hint where/how I can get this download? I just installed the 12.1.1000.157 unmanaged client on the first Windows 8 machine in the office and it crapped it out so badly that the OS recommended a "refresh" of the installation - which essentially sets it right back to factory install. I really need to get the 12.1.2 unmanaged client installed on this computer.



  • 2.  RE: Cannot find download for 12.1.2 SBE

    Posted Mar 02, 2013 09:53 PM
    Https://fileconnect.symantec.com You will need to call support


  • 3.  RE: Cannot find download for 12.1.2 SBE

    Broadcom Employee
    Posted Mar 02, 2013 09:54 PM

    contact technical support

    you can download the trial from here

    https://www4.symantec.com/Vrt/offer?a_id=117526

     



  • 4.  RE: Cannot find download for 12.1.2 SBE

    Posted Mar 02, 2013 10:20 PM

    pete_4u2002,

    I received an email from Symantec which gave a free upgrade to 12.1.x from 12.0.x when the 12.1 was released, so I installed the 12.1.1000.157, so will this truly be a trial or will my license for 12.1.1 be accepted by the 12.1.2?

     



  • 5.  RE: Cannot find download for 12.1.2 SBE

    Broadcom Employee
    Posted Mar 05, 2013 07:52 AM

    Hi,

    You are using old version serial number and because of that not able to see the latest SEP version.

    You might have received an email from Symantec about new serail number, check emails received from Symantec.

    You can send an email at license@symantec.com
     
    Website: http://symantec.custhelp.com
    Phone number: 1-800-721-3934
    Email: license@symantec.com

    Contact Us

    http://www.symantec.com/partners/support/contact-us.jsp

    Assistant & Information

    http://www.symantec.com/support/assistance_information.jsp

    Check this article as well: SEP 12.1 & License concept.

    https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept