hi Rachel,
Is would probably be best if you made your own thread for this. That way you are able to post screenshots, log files and things of that nature. Only the thread owner can do this, and only the thread owner can mark the answer solved. If you don't own the thread you can't give the points back to the people that helped you. But regardless I will try to shed a little light on this.
1. Was it a Symantec product that located this virus?
The reason I ask this is because our naming convention for this virus is a little different than what you posted. It looks more like Kaspersky's which calls them something like this: Net-Worm.Win32.Koobface.b [Kaspersky] Personally I don't care what product you are using, I will try to help you regardless, but if it is not a symantec product then I am affraid our answers to your questions might be confusing considering you are not using our product. But maybe I am wrong and we switched our naming convention.
2. Second a little history on this virus
This virus is one that attacks social networking sites. Even the name itself is a switch around from the work FACEBOOK which becomes KOOBFACE. Currently it is making its way through twitter. What it does is it hijacks your twitter profile, and uses it to spread malware to your followers or friends. In reality it is relatively harmless and just malware. The most I have ever heard of it doing is posting tiny url's to your friends page to links of erotic sites or illegal software ect ect. Regardless you should still get rid of this as soon as possible.
3. How to get rid of it.
Well if you are running a symantec product then these are the usual steps to follow. First boot your computer in safe mode. Usually this can be done by pressing F8 right when you start your computer up. Make sure system restore is off and run a full system scan. It should tell you whether it was deleted or quarentined or something else. Try this and report back to let us know how it goes. If it doesn't find anything or can't get rid of it we can suggest other options.
Cheers
Grant