Endpoint Protection Small Business Edition

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  • 1.  Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 03:55 PM

    I am trying to install SEP and the installer fails to complete the installation. I have tried searching for solutions in Google and have not been able to install SEP 12 even after following these solutions posted online. Please help me. Here is the installation log.

     

     

     

    === Verbose logging started: 10/29/2012  15:31:43  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===
    MSI (c) (54:94) [15:31:43:862]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (54:94) [15:31:43:862]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (54:78) [15:31:43:866]: Resetting cached policy values
    MSI (c) (54:78) [15:31:43:866]: Machine policy value 'Debug' is 0
    MSI (c) (54:78) [15:31:43:866]: ******* RunEngine:
               ******* Product: C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (54:78) [15:31:43:866]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (54:78) [15:31:43:866]: Grabbed execution mutex.
    MSI (c) (54:78) [15:31:43:874]: Cloaking enabled.
    MSI (c) (54:78) [15:31:43:874]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (54:78) [15:31:43:877]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (40:34) [15:31:43:879]: Running installation inside multi-package transaction C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
    MSI (s) (40:34) [15:31:43:879]: Grabbed execution mutex.
    MSI (s) (40:80) [15:31:43:880]: Resetting cached policy values
    MSI (s) (40:80) [15:31:43:880]: Machine policy value 'Debug' is 0
    MSI (s) (40:80) [15:31:43:880]: ******* RunEngine:
               ******* Product: C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (40:80) [15:31:43:880]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (40:80) [15:31:43:888]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
    MSI (s) (40:80) [15:31:43:888]: Note: 1: 1715 2: Symantec Endpoint Protection
    MSI (s) (40:80) [15:31:43:889]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Symantec Endpoint Protection.".
    MSI (s) (40:80) [15:31:52:851]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 42.
    MSI (s) (40:80) [15:31:52:853]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (40:80) [15:31:52:854]: File will have security applied from OpCode.
    MSI (s) (40:80) [15:31:52:862]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi' against software restriction policy
    MSI (s) (40:80) [15:31:52:862]: SOFTWARE RESTRICTION POLICY: C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi has a digital signature
    MSI (s) (40:80) [15:31:52:904]: SOFTWARE RESTRICTION POLICY: C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (40:80) [15:31:52:904]: End dialog not enabled
    MSI (s) (40:80) [15:31:52:904]: Original package ==> C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
    MSI (s) (40:80) [15:31:52:904]: Package we're running from ==> C:\Windows\Installer\52438.msi
    MSI (s) (40:80) [15:31:52:910]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (40:80) [15:31:52:910]: APPCOMPAT: looking for appcompat database entry with ProductCode '{19B62EDC-C108-4393-B3F1-8A813096CC8E}'.
    MSI (s) (40:80) [15:31:52:910]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (40:80) [15:31:52:911]: MSCOREE not loaded loading copy from system32
    MSI (s) (40:80) [15:31:52:912]: Machine policy value 'TransformsSecure' is 0
    MSI (s) (40:80) [15:31:52:912]: User policy value 'TransformsAtSource' is 0
    MSI (s) (40:80) [15:31:52:912]: Machine policy value 'DisablePatch' is 0
    MSI (s) (40:80) [15:31:52:913]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (40:80) [15:31:52:913]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (40:80) [15:31:52:913]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (40:80) [15:31:52:913]: APPCOMPAT: looking for appcompat database entry with ProductCode '{19B62EDC-C108-4393-B3F1-8A813096CC8E}'.
    MSI (s) (40:80) [15:31:52:913]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (40:80) [15:31:52:913]: Transforms are not secure.
    MSI (s) (40:80) [15:31:52:913]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\ALMAAD~1\AppData\Local\Temp\SEP_INST.LOG'.
    MSI (s) (40:80) [15:31:52:913]: Command Line: REBOOT=ReallySuppress IDCENABLE=0 CURRENTDIRECTORY=C:\Users\ALMAAD~1\AppData\Local\Temp\Symantec CLIENTUILEVEL=2 CLIENTPROCESSID=3412
    MSI (s) (40:80) [15:31:52:913]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{F802764D-E2DE-4AC9-8FDB-F6307E84EA63}'.
    MSI (s) (40:80) [15:31:52:913]: Product Code passed to Engine.Initialize:           ''
    MSI (s) (40:80) [15:31:52:913]: Product Code from property table before transforms: '{19B62EDC-C108-4393-B3F1-8A813096CC8E}'
    MSI (s) (40:80) [15:31:52:913]: Product Code from property table after transforms:  '{19B62EDC-C108-4393-B3F1-8A813096CC8E}'
    MSI (s) (40:80) [15:31:52:913]: Product not registered: beginning first-time install
    MSI (s) (40:80) [15:31:52:913]: Product {19B62EDC-C108-4393-B3F1-8A813096CC8E} is not managed.
    MSI (s) (40:80) [15:31:52:913]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (40:80) [15:31:52:913]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (40:80) [15:31:52:913]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (40:80) [15:31:52:913]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (40:80) [15:31:52:913]: Adding new sources is allowed.
    MSI (s) (40:80) [15:31:52:913]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (40:80) [15:31:52:913]: Package name extracted from package path: 'Sep64.msi'
    MSI (s) (40:80) [15:31:52:914]: Package to be registered: 'Sep64.msi'
    MSI (s) (40:80) [15:31:52:914]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (s) (40:80) [15:31:52:914]: Machine policy value 'DisableMsi' is 0
    MSI (s) (40:80) [15:31:52:914]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (40:80) [15:31:52:914]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (40:80) [15:31:52:914]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (40:80) [15:31:52:914]: Running product '{19B62EDC-C108-4393-B3F1-8A813096CC8E}' with elevated privileges: Product is assigned.
    MSI (s) (40:80) [15:31:52:914]: PROPERTY CHANGE: Modifying IDCENABLE property. Its current value is '1'. Its new value: '0'.
    MSI (s) (40:80) [15:31:52:915]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\ALMAAD~1\AppData\Local\Temp\Symantec'.
    MSI (s) (40:80) [15:31:52:915]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
    MSI (s) (40:80) [15:31:52:915]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3412'.
    MSI (s) (40:80) [15:31:52:915]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (40:80) [15:31:52:915]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
    MSI (s) (40:80) [15:31:52:915]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (s) (40:80) [15:31:52:915]: TRANSFORMS property is now:
    MSI (s) (40:80) [15:31:52:915]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (s) (40:80) [15:31:52:915]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming
    MSI (s) (40:80) [15:31:52:916]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\Favorites
    MSI (s) (40:80) [15:31:52:917]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (40:80) [15:31:52:917]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\Documents
    MSI (s) (40:80) [15:31:52:917]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (40:80) [15:31:52:918]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (40:80) [15:31:52:919]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (40:80) [15:31:52:919]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (40:80) [15:31:52:919]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (40:80) [15:31:52:920]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Local
    MSI (s) (40:80) [15:31:52:920]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\Pictures
    MSI (s) (40:80) [15:31:52:921]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (40:80) [15:31:52:921]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (40:80) [15:31:52:922]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (40:80) [15:31:52:922]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (40:80) [15:31:52:923]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (40:80) [15:31:52:924]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (40:80) [15:31:52:924]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (40:80) [15:31:52:925]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (40:80) [15:31:52:925]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (40:80) [15:31:52:926]: SHELL32::SHGetFolderPath returned: C:\Users\almaadmin\Desktop
    MSI (s) (40:80) [15:31:52:927]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (40:80) [15:31:52:927]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (40:80) [15:31:52:927]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (s) (40:80) [15:31:52:929]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (40:80) [15:31:52:929]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'almaadmin'.
    MSI (s) (40:80) [15:31:52:929]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\52438.msi'.
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi'.
    MSI (s) (40:80) [15:31:52:929]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (40:80) [15:31:52:929]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (40:80) [15:31:52:929]: Machine policy value 'DisableRollback' is 0
    MSI (s) (40:80) [15:31:52:929]: User policy value 'DisableRollback' is 0
    MSI (s) (40:80) [15:31:52:929]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
    === Logging started: 10/29/2012  15:31:52 ===
    MSI (s) (40:80) [15:31:52:930]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (40:80) [15:31:52:930]: Doing action: INSTALL
    Action start 15:31:52: INSTALL.
    MSI (s) (40:80) [15:31:52:931]: Running ExecuteSequence
    MSI (s) (40:80) [15:31:52:931]: Doing action: Check32BitSupport
    MSI (s) (40:68) [15:31:52:934]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI923D.tmp, Entrypoint: Check32BitSupport
    MSI (s) (40:98) [15:31:52:935]: Generating random cookie.
    MSI (s) (40:98) [15:31:52:936]: Created Custom Action Server with PID 3832 (0xEF8).
    MSI (s) (40:80) [15:31:52:957]: Running as a service.
    MSI (s) (40:80) [15:31:52:958]: Hello, I'm your 32bit Impersonated custom action server.
    MSI (s) (40!3C) [15:31:53:191]: PROPERTY CHANGE: Adding Supports32BitDlls property. Its value is '1'.
    Action start 15:31:52: Check32BitSupport.
    MSI (s) (40:80) [15:31:53:194]: Skipping action: No32BitSupportError (condition is false)
    MSI (s) (40:80) [15:31:53:194]: Doing action: FindRelatedProducts
    Action ended 15:31:53: Check32BitSupport. Return value 1.
    Action start 15:31:53: FindRelatedProducts.
    MSI (s) (40:80) [15:31:53:195]: Skipping action: DowngradeError (condition is false)
    MSI (s) (40:80) [15:31:53:195]: Skipping action: LegacyNortonError (condition is false)
    MSI (s) (40:80) [15:31:53:195]: Skipping action: LegacySymError (condition is false)
    MSI (s) (40:80) [15:31:53:195]: Doing action: DriverCheck
    Action ended 15:31:53: FindRelatedProducts. Return value 1.
    MSI (s) (40:D0) [15:31:53:198]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI9347.tmp, Entrypoint: DriverCheck
    Action start 15:31:53: DriverCheck.
    DriverCheck SymEvent did not open. Trying accessing via CreateFile
    DriverCheck SymEvent exists
    DriverCheck SymTDI did not open. Trying accessing via CreateFile
    DriverCheck SymTDI did not open (probably doesn't exist -- this is fine) with: 2
    DriverCheck WPS did not open. Trying accessing via CreateFile
    MSI (s) (40!DC) [15:31:53:385]: PROPERTY CHANGE: Modifying LOADEDDRIVERSFOUND property. Its current value is '0'. Its new value: '11'.
    DriverCheck WPS did not open (probably doesn't exist -- this is fine) with: 2
    MSI (s) (40:80) [15:31:53:388]: Doing action: SetMigrateProperty
    Action ended 15:31:53: DriverCheck. Return value 1.
    MSI (s) (40:40) [15:31:53:393]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI9413.tmp, Entrypoint: SetMigrateProperty
    Action start 15:31:53: SetMigrateProperty.
    MSI (s) (40:80) [15:31:53:706]: Skipping action: SetIdcMultistageProperty (condition is false)
    MSI (s) (40:80) [15:31:53:706]: Skipping action: SetSNACMigratePropertyAmberPlus (condition is false)
    MSI (s) (40:80) [15:31:53:706]: Skipping action: SetSNACMigratePropertyOlder (condition is false)
    MSI (s) (40:80) [15:31:53:706]: Skipping action: SetSNACMigratePropertyPreAmber (condition is false)
    MSI (s) (40:80) [15:31:53:706]: Doing action: VerifyBFERunning
    Action ended 15:31:53: SetMigrateProperty. Return value 1.
    MSI (s) (40:78) [15:31:53:711]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI954C.tmp, Entrypoint: VerifyBFERunning
    Action start 15:31:53: VerifyBFERunning.
    InstallUtils::CServiceUtil::isServiceRunningChecking status of service: BFE
    MSI (s) (40!5C) [15:31:53:867]: PROPERTY CHANGE: Adding BFEServiceRunning property. Its value is '1'.
    InstallUtils::CServiceUtil::isServiceRunningService BFE is currently running.
    MSI (s) (40:80) [15:31:53:871]: Doing action: LocateSourceDir
    Action ended 15:31:53: VerifyBFERunning. Return value 1.
    MSI (s) (40:64) [15:31:53:875]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI95E9.tmp, Entrypoint: LocateSourceDir
    Action start 15:31:53: LocateSourceDir.
    clientca: SourceDir=
    MSI (s) (40!08) [15:31:54:377]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\'.
    clientca: OriginalDatabase=C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
    MSI (s) (40:80) [15:31:54:380]: Doing action: AppSearch
    Action ended 15:31:54: LocateSourceDir. Return value 1.
    Action start 15:31:54: AppSearch.
    MSI (s) (40:80) [15:31:54:381]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:382]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:382]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:382]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
    MSI (s) (40:80) [15:31:54:383]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:383]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:384]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:384]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:384]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:385]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:386]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\Windows\explorer.exe'.
    MSI (s) (40:80) [15:31:54:389]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\SysWOW64\shdocvw.dll'.
    MSI (s) (40:80) [15:31:54:390]: PROPERTY CHANGE: Adding SPMXMLFOUND property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\SyLink.xml'.
    MSI (s) (40:80) [15:31:54:390]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\Common 3: 2
    MSI (s) (40:80) [15:31:54:391]: PROPERTY CHANGE: Adding SERDEFDATFOUND property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\serdef.dat'.
    MSI (s) (40:80) [15:31:54:392]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2
    MSI (s) (40:80) [15:31:54:392]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\VolatileInstallData 3: 2
    MSI (s) (40:80) [15:31:54:393]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Symantec_Installer 3: 2
    MSI (s) (40:80) [15:31:54:393]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_PATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:394]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_INTERACTIVEUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:394]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_CONFIGUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:395]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_IDENTITYPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:395]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_PATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:395]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_INTERACTIVEUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:395]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_CONFIGUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:396]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_IDENTITYPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    MSI (s) (40:80) [15:31:54:396]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
    MSI (s) (40:80) [15:31:54:397]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:397]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:398]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (s) (40:80) [15:31:54:398]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (s) (40:80) [15:31:54:399]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (s) (40:80) [15:31:54:399]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (s) (40:80) [15:31:54:400]: PROPERTY CHANGE: Adding DEFENDERFOUND property. Its value is 'Microsoft Windows Defender'.
    MSI (s) (40:80) [15:31:54:401]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\TSE 3: 2
    MSI (s) (40:80) [15:31:54:402]: Note: 1: 1325 2: sysferThunk.dll
    MSI (s) (40:80) [15:31:54:402]: PROPERTY CHANGE: Adding OUTLOOKFOUND property. Its value is 'C:\Program Files\Microsoft Office\Office14\'.
    MSI (s) (40:80) [15:31:54:403]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2
    MSI (s) (40:80) [15:31:54:403]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2
    MSI (s) (40:80) [15:31:54:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition 3: 2
    MSI (s) (40:80) [15:31:54:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7} 3: 2
    MSI (s) (40:80) [15:31:54:405]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\SymBPL\{D270A25E-8BB6-4895-8517-89B898969BBF} 3: 2
    MSI (s) (40:80) [15:31:54:405]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    MSI (s) (40:80) [15:31:54:406]: PROPERTY CHANGE: Adding SDIDATFOUND property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\sdi.dat'.
    MSI (s) (40:80) [15:31:54:406]: Note: 1: 1325 2: sysferThunk.dll
    MSI (s) (40:80) [15:31:54:408]: PROPERTY CHANGE: Adding FOUNDSEPSLF property. Its value is 'C:\Users\almaadmin\AppData\Local\Temp\Symantec\sep.slf'.
    MSI (s) (40:80) [15:31:54:408]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\{6EB0F432-164B-45DF-BD3C-3D8D4E548719}\Install 3: 2
    MSI (s) (40:80) [15:31:54:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\WholeSecurity Inc.\Confidence Online(tm) Server 3: 2
    MSI (s) (40:80) [15:31:54:411]: Skipping action: checkInstallBlocksIE (condition is false)
    MSI (s) (40:80) [15:31:54:411]: Doing action: CommunicateLaunchConditions
    Action ended 15:31:54: AppSearch. Return value 1.
    MSI (s) (40:10) [15:31:54:414]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI980C.tmp, Entrypoint: CommunicateLaunchConditions
    Action start 15:31:54: CommunicateLaunchConditions.
    Communicate LC: NOT Version9X=1
    Communicate LC: VersionNT > 500=1
    Communicate LC: (NOT MIGRATIONPENDINGREBOOT) OR SISFAILED=1
    Communicate LC: (NOT UNINSTALLREBOOTREQUIRED) OR Installed=1
    Communicate LC: NOT (LEGACYSPAFOUND AND (SPA51BLOCK="#105"))=1
    Communicate LC: (NOT ((LOADEDDRIVERSFOUND=11) OR PENDINGMODULEREMOVAL)) OR MIGRATE OR NORTONFOUND OR NORTONAV OR NORTONAVPRO=0
    Communicate LC: Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
    Communicate LC:  calling communicate state with the following arguments:
    Communicate LC: Prodversion = 12.1.1000.157
    Communicate LC: PathToSylink = C:\Users\almaadmin\AppData\Local\Temp\Symantec\
    Communicate LC: Oldversion =
    Communicate LC: ReasonStr = Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
    Communicate LC: StatusCode = 302469124
    MSI (s) (40:80) [15:31:55:314]: Skipping action: preLaunchCond (condition is false)
    MSI (s) (40:80) [15:31:55:314]: Doing action: LaunchConditions
    Action ended 15:31:55: CommunicateLaunchConditions. Return value 1.
    Action start 15:31:55: LaunchConditions.
    MSI (s) (40:80) [15:31:59:529]: Product: Symantec Endpoint Protection -- 4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.

    MSI (c) (54:94) [15:31:57:251]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
    Action ended 15:31:59: LaunchConditions. Return value 3.
    Action ended 15:31:59: INSTALL. Return value 3.
    Property(S): UpgradeCode = {F7BE9C8A-C2E6-470D-B703-0A1845E6FF8C}
    Property(S): OS_SUPPORTS_UI = C:\Windows\explorer.exe
    Property(S): IE6FOUND = C:\Windows\SysWOW64\shdocvw.dll
    Property(S): SPMXMLFOUND = C:\Users\almaadmin\AppData\Local\Temp\Symantec\SyLink.xml
    Property(S): SERDEFDATFOUND = C:\Users\almaadmin\AppData\Local\Temp\Symantec\serdef.dat
    Property(S): SYMRASMAN_REG13_PATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG13_INTERACTIVEUIPATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG13_CONFIGUIPATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG13_IDENTITYPATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG25_PATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG25_INTERACTIVEUIPATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG25_CONFIGUIPATH = C:\Windows\System32\rastls.dll
    Property(S): SYMRASMAN_REG25_IDENTITYPATH = C:\Windows\System32\rastls.dll
    Property(S): DEFENDERFOUND = Microsoft Windows Defender
    Property(S): OUTLOOKFOUND = C:\Program Files\Microsoft Office\Office14\
    Property(S): SDIDATFOUND = C:\Users\almaadmin\AppData\Local\Temp\Symantec\sdi.dat
    Property(S): FOUNDSEPSLF = C:\Users\almaadmin\AppData\Local\Temp\Symantec\sep.slf
    Property(S): ProductName = Symantec Endpoint Protection
    Property(S): ProductDisplayName = Symantec Endpoint Protection
    Property(S): ProductVersion = 12.1.1000.157
    Property(S): OPTOUTREPSUBMISSION = 0
    Property(S): ENABLEAUTOPROTECT = 1
    Property(S): DISABLEDEFENDER = 1
    Property(S): RUNLIVEUPDATE = 1
    Property(S): IDCENABLE = 0
    Property(S): VersionNT64 = 601
    Property(S): Managed_Client_Type = Unmanaged
    Property(S): SetupType = Typical
    Property(S): _IsSetupTypeMin = Typical
    Property(S): SBE_Feature_Set = Typical
    Property(S): AgreeToLicense = No
    Property(S): _IsMaintenance = Change
    Property(S): RestartManagerOption = CloseRestart
    Property(S): SMSName = SepMasterService
    Property(S): SMSDescription = Symantec Endpoint Protection
    Property(S): InUISequence = 0
    Property(S): REBOOT = ReallySuppress
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): SourceDir = C:\Users\almaadmin\AppData\Local\Temp\Symantec\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): Manufacturer = Symantec Corporation
    Property(S): ProductCode = {19B62EDC-C108-4393-B3F1-8A813096CC8E}
    Property(S): ProductLanguage = 1033
    Property(S): ALLUSERS = 1
    Property(S): APPTYPE = 105
    Property(S): LUMoniker = {A8BA6A8E-8DB4-4575-8C7B-13CAF85B70AB}
    Property(S): ARPSYSTEMCOMPONENT = 1
    Property(S): INSTALLLEVEL = 100
    Property(S): MSIENFORCEUPGRADECOMPONENTRULES = 1
    Property(S): IDCDATASERVER = tses.symantec.com
    Property(S): IDCDATALOC = /incoming
    Property(S): IDCDEPLOYMENT = Local
    Property(S): IDCEXTRAINFO = 0
    Property(S): SISUSETRANSACTIONS = 1
    Property(S): MAXMIGRATIONDELAY = 60
    Property(S): MIGRATIONDELAY = 30
    Property(S): MsiLogging = voicewarmupx
    Property(S): MSIRESTARTMANAGERCONTROL = Disable
    Property(S): SMSLongDescription = Provides malware and threat protection for Symantec Endpoint Protection
    Property(S): SymMigrationRebootMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
    Property(S): SymRebootAtEndMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
    Property(S): InstallCompleteMessage = The installation has completed successfully
    Property(S): ShowServiceProgressMessage = Executing install script via service
    Property(S): ShowServiceProgress_RBMessage = Executing rollback script via service
    Property(S): SiloGUID = {6EB0F432-164B-45DF-BD3C-3D8D4E548719}
    Property(S): SILO_REGHIVE = SOFTWARE\Symantec\Symantec Endpoint Protection
    Property(S): HIGHCONTRAST = 0
    Property(S): SYM_MAJOR_UPGRADE = 0
    Property(S): SEPLicprop = SB
    Property(S): SEPLicpropReg = sepsb
    Property(S): SYMLICENSETYPE = 0
    Property(S): SYMLICENSETYPESTRING = sepe
    Property(S): MIGLICENSETYPE = 0
    Property(S): LOADEDDRIVERSFOUND = 11
    Property(S): RESOLVEFEATURES = 0
    Property(S): InstallingToReparse = 0
    Property(S): SYMCOMPRESSFOLDERS = 1
    Property(S): ValidInstallDir = 0
    Property(S): CACHEINSTALL = 1
    Property(S): MIGRATESETTINGS = 1
    Property(S): CMC_PRODUCT_BUILD = #157
    Property(S): CMC_PRODUCT_VERSION = 12.1
    Property(S): CACHE_INSTALLER = 1
    Property(S): ADDSTARTMENUICON = 1
    Property(S): ErrorDialog = SetupError
    Property(S): ApplicationUsers = AllUsers
    Property(S): DefaultUIFont = Tahoma8
    Property(S): ProgressType0 = install
    Property(S): ProgressType1 = Installing
    Property(S): ProgressType2 = installed
    Property(S): ProgressType3 = installs
    Property(S): LibSep64 = 1
    Property(S): SysPlantStartType = disabled
    Property(S): LibSepCommon = 1
    Property(S): HITYPE = 0
    Property(S): LOCATIONSENSOR = 0
    Property(S): REVERSEDNS = 0
    Property(S): WSCAVALERT = 1
    Property(S): WSCAVUPTODATE = 30
    Property(S): WSCCONTROL = 0
    Property(S): LibSnac64 = 1
    Property(S): ForeFrontSupportProp = http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008110415505248
    Property(S): LaunchBrowserProp = Rundll32.Exe url.Dll,FileProtocolHandler
    Property(S): Lang = 1033
    Property(S): LiveUpdateVars = 1
    Property(S): SecureCustomProperties = ADDLOCAL;ADDSTARTMENUICON;AMBERPLUSFOUND;AMBERSNACPLUSFOUND;APPDATAINSTALL;APPDATAINSTALLLOGS;APPDATAINSTALLSCRIPTS;APPLOGS;APTEMP;AVLOGS;BADPATTS;CACHE_INSTALLER;CACHED_INSTALLS;CACHEINSTALL;CMC_PRODUCT_BUILD;CMC_PRODUCT_VERSION;COMPANYNAME;CONFIGDIR;CONTENTCACHE;DB;DECTEMP;DEFENDERFOUND;DISABLEDEFENDER;ENABLEAUTOPROTECT;EXCHANGEFOUND;FEATURESTATEDIR;FOREFRONEXCFOUND;FOREFRONTTMGFOUND;FOUNDBROWSERPROTECTIONLITE;FOUNDLIVEUPDTHST;FOUNDSEPSLF;FOUNDSETTINGSHOSTSLIVEUPDATE;FOUNDSNACSLF;HELP;HITYPE;I2_LDVP.VDB;IDCDATALOC;IDCDATASERVER;IDCDEPLOYMENT;IDCENABLE;IDCEXTRAINFO;IE6FOUND;INSTALLEDPRODUCTTYPE;INSTALLSCRIPTS;LANG1033;LEGACYSEA_NM;LEGACYSEA_NM1;LEGACYSEA_NM2;LOADEDDRIVERSFOUND;LOCATIONSENSOR;MAXMIGRATIONDELAY;MIGLICENSETYPE;MIGRATESETTINGS;MIGRATIONDELAY;MIGRATIONPENDINGREBOOT;MSIRESTARTMANAGERCONTROL;NEWERFOUND;NEWERSNACFOUND;NORTONAV;NORTONAVPRO;NORTONFOUND;NOTESFOUND;OLDAPPDATADIR;OLDERFOUND;OLDPRODUCTVERSION;OLDSILOFOUND;OPTOUTREPSUBMISSION;OS_SUPPORTS_UI;OUTLOOKFOUND;PENDINGMODULEREMOVAL;PERSISTEDDATA;PREAMBERFOUND;PREAMBERSNACFOUND;PREHAMLETFOUND;PRODUCTINSTALLDIR;PRODUCTINSTALLDIRINSETAID;QUARANTINE;REINSTALL;REMOVE;RES;RESOLVEFEATURES;REVERSEDNS;ROOTDRIVE;RUNLIVEUPDATE;SAVCORP7XFOUND;SAVFOUND;SAVMIGINSTDIR;SAVSMIGFOLDER;SCSMIGINSTDIR;SDIDATFOUND;SEAMIGINSTDIR;SEPMIGINSTDIR;SERDEFDATFOUND;SILO_REGHIVE;SISFAILED;SISUSETRANSACTIONS;SMCLU;SNACFOUND;SNACMIGINSTDIR;SNACNPFOUND32;SNACNPFOUND64;SOURCEDIR;SPA51BLOCK;SPAFOUND;SPMXMLFOUND;SRCLICFILE;STATEDIR;STATICDATA;SYLINKSRCDIR;SYM_MAJOR_UPGRADE;SYMCOMPRESSFOLDERS;SYMFORCEFAIL;SYMFORCEFAILPHASE;SYMLICENSETYPE;SYMLICENSETYPESTRING;SYMRASMAN_REG13_CONFIGUIPATH;SYMRASMAN_REG13_IDENTITYPATH;SYMRASMAN_REG13_INTERACTIVEUIPATH;SYMRASMAN_REG13_PATH;SYMRASMAN_REG25_CONFIGUIPATH;SYMRASMAN_REG25_IDENTITYPATH;SYMRASMAN_REG25_INTERACTIVEUIPATH;SYMRASMAN_REG25_PATH;SYMREBOOT;SYMSRCDIR;SYMSTARTMENUDIR;SYSFERFOUND32;SYSFERFOUND64;SYSFERTHUNKFOUND32;SYSFERTHUNKFOUND64;TARGETDIR;TEEFERVISTA;TEEFERXP;UNINSTALLREBOOTREQUIRED;USEDCUSTOMINSTALL;USERNAME;VC8B1416CHECK;VC8B42CHECK;VC8B762CHECK;WINDOWSFIREWALLSTATE;WSCAVALERT;WSCAVUPTODATE;WSCCONTROL;WSCONFONLINE;XFER;XFER_TMP
    Property(S): MsiLogFileLocation = C:\Users\ALMAAD~1\AppData\Local\Temp\SEP_INST.LOG
    Property(S): PackageCode = {F802764D-E2DE-4AC9-8FDB-F6307E84EA63}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): CURRENTDIRECTORY = C:\Users\ALMAAD~1\AppData\Local\Temp\Symantec
    Property(S): CLIENTUILEVEL = 2
    Property(S): CLIENTPROCESSID = 3412
    Property(S): MsiSystemRebootPending = 1
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): WindowsBuild = 7601
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\ALMAAD~1\AppData\Local\Temp\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Users\almaadmin\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\almaadmin\Favorites\
    Property(S): NetHoodFolder = C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\almaadmin\Documents\
    Property(S): PrintHoodFolder = C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\almaadmin\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\Users\almaadmin\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\almaadmin\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 4000
    Property(S): VirtualMemory = 6693
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = almaadmin
    Property(S): UserSID = S-1-5-21-3911408983-3302528965-1805817218-1000
    Property(S): UserLanguageID = 1033
    Property(S): ComputerName = ALMA0174
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): MsiTabletPC = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 15:31:59
    Property(S): Date = 10/29/2012
    Property(S): MsiNetAssemblySupport = 4.0.30319.1
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = almaadmin
    Property(S): DATABASE = C:\Windows\Installer\52438.msi
    Property(S): OriginalDatabase = C:\Users\almaadmin\AppData\Local\Temp\Symantec\Sep64.msi
    Property(S): UILevel = 3
    Property(S): ACTION = INSTALL
    Property(S): Supports32BitDlls = 1
    Property(S): BFEServiceRunning = 1
    MSI (s) (40:80) [15:31:59:553]: Note: 1: 1708
    MSI (s) (40:80) [15:31:59:553]: Product: Symantec Endpoint Protection -- Installation operation failed.

    MSI (s) (40:80) [15:31:59:554]: Windows Installer installed the product. Product Name: Symantec Endpoint Protection. Product Version: 12.1.1000.157. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 1603.

    MSI (s) (40:80) [15:31:59:558]: Deferring clean up of packages/files, if any exist
    MSI (s) (40:80) [15:31:59:558]: MainEngineThread is returning 1603
    MSI (s) (40:34) [15:31:59:559]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 42, szDescription: "".
    MSI (s) (40:34) [15:31:59:559]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
    === Logging stopped: 10/29/2012  15:31:59 ===
    MSI (s) (40:34) [15:31:59:560]: User policy value 'DisableRollback' is 0
    MSI (s) (40:34) [15:31:59:560]: Machine policy value 'DisableRollback' is 0
    MSI (s) (40:34) [15:31:59:560]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (40:34) [15:31:59:560]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (40:34) [15:31:59:561]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (40:34) [15:31:59:561]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (40:34) [15:31:59:561]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (40:34) [15:31:59:561]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (40:34) [15:31:59:561]: Restoring environment variables
    MSI (s) (40:34) [15:31:59:562]: Destroying RemoteAPI object.
    MSI (s) (40:98) [15:31:59:562]: Custom Action Manager thread ending.
    MSI (c) (54:78) [15:31:59:563]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (54:78) [15:31:59:564]: MainEngineThread is returning 1603
    === Verbose logging stopped: 10/29/2012  15:31:59 ===

     

     

     

     



  • 2.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 04:03 PM

    Communicate LC: Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.

    Have you rebooted the machine? If so, try steps here:

    Not able to install SEP12.1 client on Windows 7 computer due to Pending restart issue.

    https://www.symantec.com/business/support/index?page=content&id=TECH171612

     



  • 3.  RE: Cannot Install SEP 12 on Windows 7 x64bit



  • 4.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 04:35 PM

    BRIAN81. I tried the article provided. I disabled the UAC but it did not work. I am doing a clean install of SEP. Please let me know if you have the CleanTool and I can run that to throughly clean my system of this failing install. SEP has never been installed on this computer and I am running the installer of the managed package, when I tried running the unmanaged package it still will show an error.



  • 5.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 04:37 PM

    BRIAN81. Here attached is the new Installation Log and a screenshot after the install fails.

    Attachment(s)

    docx
    SEPinstLOG.docx   212 KB 1 version


  • 6.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 05:05 PM

    Did you try deleting the registry key in the attached KB article?



  • 7.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 29, 2012 09:24 PM

    HI,

    Try to Use Cleanwipe tool and check.

    How to get the CleanWipe tool (Endpoint Removal)

    http://www.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal



  • 8.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 30, 2012 09:59 AM

    I will try to get the cleanup tool as I do not have it. I hope this can do the job because is frustrating me.



  • 9.  RE: Cannot Install SEP 12 on Windows 7 x64bit

    Posted Oct 30, 2012 10:01 AM

    There are also additional methods

    Methods for uninstalling Symantec Endpoint Protection

    https://www.symantec.com/business/support/index?page=content&id=TECH184988