cannot load smcres.dll - results in failed to start the symantec management client service. error code returned: 0x8007041d
Good Day All,
we have endpoint 11 installed and on one workstation we're seeing an error that states the "resource file version does not match the version of the file trying to load it - cannot load smcres.dll". attempts to work around this gave us a second error on the same machine: failed to start the symantec management client service. error code returned 0x8007041d. any thoughts or help in getting this resolved would be appreciated. Thanks.
Un-install SEP fromUn-install SEP from Add/Remove Programs.
delete the folders
C:\Program Files\Symantec\Symantec Endpoint Protection
C:\Program Files\Common Files\Symantec Shared
C:\Documents and Settings\All Users\Application Data\Symantec
Reboot your computer then re-install SEP.
If you are not able to remove SEP call support and get cleanwipe utility