Cannot Log in to SMS for SMTP 5.0.1 Control Center
Created: 18 Mar 2008 • Updated: 21 May 2010 | 4 comments
I successfully installed SMS for SMTP 5.0.1 on Windows 2003 R2 SP2,
But when I want log in to the Control Center using the initial default username and password (admin / symantec) and using the default address https://localhost:41443/brightmail, the following error message appears "The Control Center is unable to connect to the database. Either the database is not running or the password for brightmailuser is incorrect.".
Yet I have done all the recommendations announced in the documentation.