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  • 1.  Cannot login to secondary node after clustering

    Posted Apr 14, 2014 11:45 AM

    We have 2 PGP Universals in a cluster running 2.9.0b397 as appliances on two physical servers.  To update DNS settings we broke up the cluster, made the DNS update (the only change), then rejoined them to the cluster per admin guide. Now we cannot login to the web interface of the secondary node with the same admin credential we've always used. Credential still works on the primary node, but is rejected as incorrect on the secondary.  We were able to login to the secondary node with the same credential right after we broke up the cluster.

    Clustering log on primary shows "authenticated cluster member <...>" after the cluster was recreated. The clustering log on the SSH console shows many ping messages between primary and secondary, but I cannot tell if replication is going on or not.

    "pgpsysconf --restart pgprep" and "pgprepctl" do not work on either node, showing up as command not supported. Power cycling did not help.

    As there's only the one admin credential, is there a way to reset it via the secondary node's SSH console?



  • 2.  RE: Cannot login to secondary node after clustering
    Best Answer

    Posted Apr 14, 2014 12:53 PM

    Hello Rick,

    It is not recommended to break the cluster. As I understand you are using the same credentials to login on the Secondary server as of Primary Server.

    You can try adding a new administrator on the Secondary Server using SSH with the help of command below

    psql oviddb -U ovidrw -c "INSERT INTO omc_administrator (uuid, name, roleid, passwordmd5, created, recvdailyemail, introduced) VALUES ('666666', 'admin', 'ROLE_SUPERUSER','`slappasswd -s PASSWORD`',now(),false,true);"

    The username would be admin and password would be PASSWORD.

    Disclaimer: Use the command in the test environment first .



  • 3.  RE: Cannot login to secondary node after clustering

    Posted May 01, 2014 11:57 PM

    You would need to already have SSH access setup on that secondary server to make this change. If you don't have that setup. You would need to contact technical support to assist you further.



  • 4.  RE: Cannot login to secondary node after clustering

    Posted May 16, 2014 07:31 PM

    Hi, I haven't seen any update on this thread. Was this issue solved?