BU Exec 11D Cannot restore mailbox Store into RSG (0xe000848c)
Hi All,
Running Backup Exec 11D (SP4 HotFix 37,62,63,65) on Win2k3 SP2 (x32) backing up Exchange 2007 Version 8.1 (Build 240.6) on Windows 2008 SP2 (x64)
After my initial dramas with backing up I'm all good now, but I've hit another snag.
I'd like to restore the whole database to the RSG but get the below error:
Job ended: Monday, June 22, 2009 at 1:11:30 PM
Completed status: Failed
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33932
Restoring emails into an existing mailbox works perfectly and is a lovely little feature considering I've always come from the RSG exmerge school of hard knocks in Exchang 2003 ;)
I just want the whole EDB put into the RSG as part of my backup recovery procedure, but it just dones't work. I've read lots of posts about it, but no solution.
I've turned on debugging and see only one message that really sticks out
[0892] 06/22/09 13:10:36 Enter RestoreMessageHandler::SetTargetDeviceName
[0892] 06/22/09 13:10:36 OS ID is [0x46]
[0892] 06/22/09 13:10:36 Target OS ID is [0x46]
[0892] 06/22/09 13:10:36 Device Subtype is [0x1]
[0892] 06/22/09 13:10:36 Queried Device: \\exchange\Microsoft Information Store\First Group
[0892] 06/22/09 13:10:36 Setting target path: []
[0892] 06/22/09 13:10:36 CPS doesn't appear to be installed on this machine. CoCreate Failed with error: 0x80040154
[0892] 06/22/09 13:10:36 Exit SetTargetDeviceName - deviceName: [\\exchange\Microsoft Information Store\<+!RSG!+>]
[0892] 06/22/09 13:10:36 TF_OpenSet( )
[0892] 06/22/09 13:10:36 FreeFormatEnv( cur_fmt=65535 )
[0892] 06/22/09 13:10:37 RewindDrive mover ret = 0 (0x0)
[0892] 06/22/09 13:10:37 ret_val = 0
[0892] 06/22/09 13:10:37 Requested Set: ID = 3ad39834 Seq = 1 Set = 2
[0892] 06/22/09 13:10:37 Attempting to VCB storage media
[0892] 06/22/09 13:10:37 TpRead( ):
[0892] 06/22/09 13:10:37 Error = 0 Req = 65536 Got = 65536
[0892] 06/22/09 13:10:37 HARDWARE COMPRESSION ===> Compression is configurable.
[0892] 06/22/09 13:10:37 GET_DRV_INF: bsize = 65536
[0892] 06/22/09 13:10:37 FreeFormatEnv( cur_fmt=65535 )
[0892] 06/22/09 13:10:37 SetupFormatEnv( fmt=0 )
[0892] 06/22/09 13:10:37 TpRead( ):
[0892] 06/22/09 13:10:37 Error = 0 Req = 65536 Got = 65536
[0892] 06/22/09 13:10:37 ReadThisSet( cur_fmt=0 )
[0892] 06/22/09 13:10:37 ReadThisSet() return=0x00000000
[0892] 06/22/09 13:10:37 Current VCB: ID = 3ad39834 Seq = 1 Set = 1
[0892] 06/22/09 13:10:37 End of TF_OpenSet: Ret_val = 0x00000000 Buffs = 2 HiWater = 0
[0892] 06/22/09 13:10:37 Media Server to initiate connection for data transfer
[0892] 06/22/09 13:10:37 TF_InitMediaServerReverseConnection : Data Connection information: A connection was established between end-points 192.168.0.xx:2632 and 192.168.0.xx:18954.
[0892] 06/22/09 13:10:38 ERROR: 10 Error: Invalid device
[0892] 06/22/09 13:10:38 Enter RestoreMessageHandler::GetMachineName
[0892] 06/22/09 13:10:38 Exit GetMachineName - Machine name: [exchange]
[0892] 06/22/09 13:10:38 TF_FreeTapeBuffers: from 0 to 0 buffers
[0892] 06/22/09 13:10:38 ERROR: 13 Error: Invalid state to process request
[0892] 06/22/09 13:10:38 TF_CloseSet
[0892] 06/22/09 13:10:38 - Read Buffer Left Over
[0892] 06/22/09 13:10:38 @@@@@@@MyCloseSocket called with sockfd = 1296(0x510) retval = 0
[0892] 06/22/09 13:10:38 @@@@@@@MyCloseSocket called with sockfd = -1(0xffffffff) retval = -1
[0892] 06/22/09 13:10:38 NDMPAgentConnector::EndConnection(): Data Server = exchange
[0892] 06/22/09 13:10:43 RewindDrive mover ret = 0 (0x0)
[0892] 06/22/09 13:10:43 ret_val = 0
[0892] 06/22/09 13:10:43 TF_PutChannel( ) 02B465B8
[0892] 06/22/09 13:10:43 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
[0892] 06/22/09 13:10:43 TAPEALERT: TapeAlert Device Flag = 0X0
[0892] 06/22/09 13:10:43 TAPEALERT: TapeAlert Changer Flag = 0X0
[0892] 06/22/09 13:10:43 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
[0892] 06/22/09 13:10:43 TF_FreeDriveContext( 2B4C008 )
[0892] 06/22/09 13:10:43 TF_FreeTapeBuffers: from 2 to 1 buffers
[0892] 06/22/09 13:10:43 FreeFormatEnv( cur_fmt=0 )
[3696] 06/22/09 13:11:30 DeviceManager: dismount event fired
[3696] 06/22/09 13:11:30 DeviceManager: processing pending requests
[3696] 06/22/09 13:11:30 DeviceManager: going to sleep for 900000 msecs
[0892] 06/22/09 13:11:30 Merging of BE / VSR Job Logs not necessary for this Type of Job
[0892] 06/22/09 13:11:30 Job thread terminating
[3696] 06/22/09 13:26:30 DeviceManager: timeout event fired
[3696] 06/22/09 13:26:30 DeviceManager: processing pending requests
[3696] 06/22/09 13:26:30 DeviceManager: going to sleep for 900000 msecs
Anyone else seen a fix for this?
Thanks heaps!
Roland :)
Going to try something...
Hi again all Backup Exec Guns,
I'm going to un-tick "enable legacy support" tonight and see this this allows me to recover the whole mailbox store.
Will keep you posted.
Roland :)
enable legacy support will not work in exchange 2007
Hi Greentwing,
As per your previous quote.
This will not work..i already tried..
Thanks
Hariom Jindal, MCSA, CCNA, A+
Sr. System Administrator
Skype/Yahoo ID: rndxpert
Same Situation and Error
Same server config and software versions.
Things tried:
- Update BE 11D software
- Disable IPv6 on exchange server
- Check NTFS permission of Backup-to-disk location and RSG location
- Restore from tape instead of from disk
- Check restore account ( working mailbox, member of Domain Admins/Exchange Org Admin\Local Admins, permission to 'Log on as a batch job', etc)
>>> Same error (0xe000848c)
Other suggestions?
HI
The drive where you have created the Recovery storage shoup must be shared and the account used must have full contorl on the drive , I mean like C$ or D$
If this response answers your concern, please mark it as a "solution"
Thanks for the
Thanks for the response.
I created the RSG on an separated physical disk formatted as 'G:\', which is by default shared as 'G$'. Because my BE restore account is a member of de Local Admins the account has full control on G:\ . So i don't think your suggestion will resolve my error.
I think it's a symantec fault
Hi Staily,
I'm currently waiting on hearing back if I can upgrade to 12.5 BUexec as no-one here really knows how to fix.
If I can't upgrade then I'll log a call on this on and report back.
Individual mailbox restore working ok for you?
Thankfully this is running a treat for me!
Rolly
None
No problem with individual mailbox or full database restore. The upgrade to 12.5 is not free but an other investment.
Keep us informed!
Staily
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