Client Management Suite

 View Only
  • 1.  Cannot save as spreadsheet report in CMS

    Posted Jan 18, 2012 05:43 PM

    Hi!

    I've created a custom report (7544 rows) and I'm having some trouble saving a report as a spreadsheet (CSV) Basically when I click to 'save as' > 'Spreadsheet' it then prompts me to save the report but there is no window to ask me where to save it to.

    I tried cloning my report and also creating it from scratch. Its made no difference.

    Please help!



  • 2.  RE: Cannot save as spreadsheet report in CMS

    Posted Jan 18, 2012 05:48 PM

    This happens to me too, randomly... Some reports Save As without an issue and some don't.

    What I usually do is to save as HTML: that usually does prompt for a location.  Then, I open the html file and copy and paste into Excel.



  • 3.  RE: Cannot save as spreadsheet report in CMS

    Posted Jan 18, 2012 06:32 PM

    Typically this is an issue with the file name containing an invalid character, such as a /.  Have you tried renaming the report to only letters (even if just as a test) before trying to name it with special characters?



  • 4.  RE: Cannot save as spreadsheet report in CMS

    Posted Jan 18, 2012 06:58 PM

    Thanks for your replies!

    Yes i've tried renaming the reports and even just used the default 'New Computer Report' name which did not make a difference.

    I have exported via HTML instead and manually compied into excel but this is a pain and shuold work saving as spreadsheet....