Cannot see folders and e-mail messages under mailbox in Granular Restore option
Updated: 22 May 2010 | 4 comments
This issue has been solved. See solution.
Hi,
I just installed Backup Exec System Recovery 2010 on Windows 2008 R2 with Exchange 2010. Backup runs successfully, but when I try to recover e-mail messages, I cannot see any folders under regular user's mailbox. I can see all the folders under administrator account and other built in system mailboxes, but none of regular users that I create for exchange access.
Is there a fix for this?
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GR of BESR2010 does not work against mailboxes with archive
OK, I now found out the pattern of the issue.
Backup Exec System Recovery 2010 cannot restore individual messages from Exchange 2010 mailboxes with built-in archive. If I create a mailbox without online archive mailbox, I can restore messages using granular restore feature.
I hope this will be fixed soon....
Are you talking about
Are you talking about 'personal archive'?
http://www.microsoft.com/exchange/2010/en/us/Archi...
I would encourage you to open a case with tech support so that we can escalate this issue and hopefully provide a fix.
Please mark thread as solved if you consider this to have answered your question(s)
Yes
Yes, I am talking about built in "personal archive" of Exchange 2010. I am just testing BESR 2010 against Exchange 2010 at this point, but I will generate a case when I need to.
Thanks!
Thanks. Please keep us posted
Thanks. Please keep us posted with progress on this then.
Please mark thread as solved if you consider this to have answered your question(s)
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